OCEANIABIZ.COM

Australian Defence Apparel

Address 1 Equator Rd, Thomastown VIC, Australia
Phone +61 3 9353 4555
Hours
Monday09:00-16:00
Tuesday09:00-16:00
Wednesday09:00-16:00
Thursday09:00-16:00
Friday09:00-16:00
Website ada.com.au
Categories Uniform Store
Rating 1.5 6 reviews
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Australian Defence Apparel reviews

6
Sort by: date highest rated lowest rated most helpful
Lauren
24 August 2020 16:59

Unable to try on work shirts before ordering. Ordered 3x size 8's, on arrival found they were too small, unable to fit over shoulders on removal. Went through the strict return process, called company, explained issue, given return code, filled out return form and reposted. New package finally arrived, immediately put on and wore to work. Unable to remove shirt, had been resent 3x size 8's. Company refusing to replace the worn shirt with the size I ordered despite being required to by Consumer Law. No apology for error. 3 emails 2 phone calls later manager pretended to not understand the issue.

Mike
21 August 2020 12:12

Poorest quality clothing i have ever seen in my entire life

Sophie
15 April 2019 16:53

Unfortunately NSW Health uses this company exclusively, I have yet to meet one person who has received a correctly fitting uniform with their first order, despite the numerous measurements you have to supply. Which means you have to send everything back and wait for them to receive it then resend the hopefully correct size uniform to you. If your measurements change and you update them, they will still send you the same size uniform. Which you will have to call them to return, they will have to wait to receive it and then eventually send you hopefully the right size. In a number of calls to them to let them know the uniform doesn't fit, I have had to deal with some rude staff as also mentioned in previous reviews. Unfortunately I don't have a choice to use another company.

Peter
31 May 2017 3:51

Bit of a misnomer the name "Australian Defence Apparel"
Disgusting company. Un Australian

Gaik
20 April 2017 12:17

Double charged me and took weeks to refund my money. Too scared to buy anything from them now.

Jase
28 February 2017 16:05

Extremely rude staff. Very slow delivery of uniforms. Avoid this company.

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