Aussie Emergency Glass

Lorraine (?) on the phone was a big help, Jake kept me posted on when to expect him and got the job easy done, really appreciate it guys, would recommend.

Takes more than 10 days. Nothing emergency about the business. Staff are good at blaming the customer.

Avoid. Competitive pricing but terrible scheduling. Booked in window replacement for 11-1pm. They arrived at 5pm with the wrong glass. Rescheduled for 9am following workday and they arrived at 2pm. No legimate reasons or apology for all the time wasted. Was a mistake not reading their other recent reviews.

THIS IS THE WORST GLASS COMPANY EVER! IT TOOK THEM OVER 3 MONTH TO ORDER A PIECE OF GLASS, AND ITS CHRISTMAS TIME, THE INSTALLATION WOULD BE MID JAN NEXT YEAR. THE SHOP LOOKS TERRIBLE DURING CHRISTMAS AND NEW YEAR TIME. THEY HAVE CAME OVER 3 THREE TIMES TO MEASURE, BUT STILL COULD NOT GET THE RIGHT MEASUREMENT. ITS DISGUSTING. STRONGLDISAPPOINTED

Please be aware and stay away of this terrible company. The service it provided was totally unacceptable. The general manager Mr. Boehm is specialised in blaming customers for the crappy job they conducted, as well as defend his unqualified employee blindly by simply ignoring concrete evidence.

Moreover, in the past few days, evidences indicated that Mr. Boehm and his accomplice is also good at abusing customers and sabotaging customer's reputation by providing false feedbacks to social media should any dispute emerges.

So, please stay away from this toxic company, because what we have suffered will happen to you with great certainty.

This is the worst glass company ever! Terrible company, even worse staff. My shop had a job booked in for emergency glass repair. They send staff to shop and was told me they couldn’t fix on the day, will come back the next day morning. Then their staff come to my shop repair the glass on the next day morning. After the repair I was found the both side glass not sealed properly. I called office again and asked them come to fix their job. They send a very rude staff 5 days later. And he haven’t done anything repair for my glass on the day, then the staff left. I called the office to complaint their staff, the General manager was very rude and unhelpful! I explained that it was a emergency and had to be done that day, they were rude and didn't care that it was their fault. Made no attempt to get anyone out that day or the next, complete disregard for customers especially when they are at fault. Not recommended forever!

This company is the worst glass repair company. They keep on making excuses and no one call you back. The incident happened in September 2017! Guess what! It’s feb 2018! And we are still waiting on glass. And they called them national company. What a joke. I even don’t want to rate 1 star for them at all! They are disgusting!

Aussie emergency glass is the number 1 replacement glass service in Australia always happy to help wouldn't use any other company

Grrr8 - fixed a small caravan window, needed a bit of ingenuity from the tradesman. Very satisfied with the service as well as follow up from Di, in the office receiving photos of the installation. Small amount of glass fixed for the minimum call out fee.

Office staff was very friendly and helpful during this stressful time.

10/10 for price and service couldn't fault this company at all.