AU Barn Door

Zac was really helpful and knowledgeable about the product. He gave a great explanation and made the whole process really engaging. Plus, the doors are fantastic quality. Highly recommended!

Very happy with my purchase from AU Barn Doors. Top quality well built door for a very reasonable price. Fast dispatch and delivery and fantastic communication. I will be purchasing from this company again. Thanks, Zayla

Paid $135 for shipping and the door was not delivered to me but was dropped off at a depot 45 minutes from my house. Very difficult to get to the depot and pick up such a big item need a ute and opening times only a few hours in middle of day on a weekday). Don't feel like should have been charged shipping of $135 if I have to collect this door? Customer service refused to refund shipping even though I pointed out it had not been shipped to me and I had to pay a few extra hundred dollars to a separate company to actually get it delivered. Not happy with this arrangement at all.

Very disappointing engagement with the sales people from this company. Extremely unhelpful to to point of rude. I would NOT recommend them

Your response is certainly your opinion and certainly bears no resemblance to my experience. I am not debating that the product was delivered. I am saying that the customer service was unhelpful and the particular individual was rude.

Very helpful, friendly staff. I was shown options to choose from. I was informed straight away that my doors were coming in their next shipment. The doors are well packed. They are surprisingly very solid doors. I had an issue with one of my doors, it was changed over within the hour (I do live close by)
Overall I found the experience of purchasing from AU barn door to be very pleasant and very cost effective.

Revived the door couple days later, but seems was damaged by the courier, another new one was sent to me very soon! Really good service and professional staff!

Absolutely amazing company to deal with. Can not recommend them highly enough. They answered any questions I had in a very professional manner. Not only that, when I made an error in my online purchase on a Sunday, they were very prompt with a response and refund, when it was my error. Delivery service was fantastic, it was fast and items were placed exactly where I requested. Thank you so much.

Helpful staff who were able to assist me prior to making a purchase. When I received the items a piece of the hardware was missing, and they were able to quickly dispatch a replacement part to me at no extra charge. Very happy with the service.

Really happy with my barn doors. From the assistance in the showroom to the service from the installation men. The installers arrived on time. The men installing the doors very fastidious. They vacuumed before they left.

Had a single & double door system installed by there team. Amazing job with precision in there workmanship. Highly recommended, & extremely clean when finishing the job. Love these doors.

Bought the barn door and hardware few weeks ago, delivered on the third day! Beautiful barn door and nice staff! Will recommend to my friends! Thanks you!

Received a message to say door was delivered then it wasn't. Had to chase them. Now chasing bolts replacements and customer service is very slow.