Astute Financial - Gippsland

We where referred to Astute by a good friend and honestly cannot fault their service and support.
Coming from a Conveyancing background, and having dealt with our bank directly and brokers in the past, I had an idea of what to expect but Astute went above and beyond.
Literally exceeding expectations and constantly touching base so we didn’t have to.
Lauren and Josh, we cannot thank you enough for your hard work. It definitely doesn’t go unnoticed.

I’ve never used a mortgage broker for previous property purchases. Now I wonder what I was thinking. I had a complicated transaction which Astute worked through in such a professional and efficient manner.
Nothing was too much trouble, their communication was timely, all queries were followed up.
I’m confident to recommend their services based on my first time experience.

The team at Astute made the refinancing process so simple. They were patient, and explained all the steps along the way, with A+ communication to compliment the process. Highly recommend using Astute if you're in the market to refinance or finance of any kind!

I’ve used Astute Finance for multiple property transactions, I don’t know what I’d do without them. Alicia was able to assist with all of my commercial lending needs, she is extremely knowledgeable of the complex commercial space and goes above and beyond every step of the way to make what is a very stressful process completely effortless. Josh was able to obtain a home loan finance approval for me under a stressful and strict timeframe within the day, and also found a lender that perfectly suited my circumstances. Finally, Lauren was with me every step of the way to make sure everything ran smoothly, frequently responding to my questions outside of business hours. She liaised with my real estate agent and conveyancer making the settlement stage extremely simple and hassle-free. The Astute team are a knowledgeable, professional and friendly bunch of people and I will continue to use their services in the future!

Lauren from Josh Egan’s team has been amazing throughout the process. Astute has made the experience seamless for us by offering exceptional support at every stage of my build. Would definitely recommend Astute Financial Gippsland to family and friends

Josh, Lauren and others at team at Astute went above and beyond to help with my refinancing and property purchase requirements.
Communications were always prompt and friendly and the process was made fairly seamless.
A big thank you to all involved!

This was the 2nd time having to use these guys & again didn’t let me down! Love you guys & would 100% use youz again if I needed too:)

Our experience with Astute Financial Gippsland has been smooth & stress free. From the initial conversation’s with Josh to the final interactions with Lauren. The Astute Team have been super friendly & down to earth making our whole experience from start to finish in the finance world enjoyable. They don’t hesitate to go the extra mile to find the perfect fit. Highly recommend getting in touch.

Josh and the team at Astute Financial were a pleasure to deal with. Friendly, professional and knowledgeable team that helped us to find the best product for our circumstances. Highly Recommended!

Being a FHB, I made four attempts to return their call after an enquiry online and managed to land Sheila rating among the worst representations of customer service yet. Sheila presented as someone that had no interest. I have no idea if she was local but my god that shocking either way.

Robyn & Lauren and the team were brilliant. This is the second home we have purchased through them and both times were so easy. The service was brilliant, seamless and down to earth. Could not be happier!

Our dealings with astute have been nothing but amazing since the first day we entered nicks office seeking advice and idea of borrowing capacity and changing current property to a investment property, with in days nick had punched every number imaginable and gave us insight the banks just wouldn’t offer. Once we found our ideal property we notified nick, himself and Lauren took the reigns and made the experience so easy and effortless.both going above and beyond replying to emails and chasing things up after hours and working in with our busy work schedule.nothing was a hassle throughout the the whole process. I would never make another big purchase again without seeking the help and advice of the team at astute.

Can not thank the team at Astute enough, they helped with the purchase of my first home and made the process seamless with clear and constant communication. Recently I refinanced my mortgage for the first time and once again Robyn, Lauren and the team were amazing. Highly recommend Astute to anyone.

Fantastic to deal with. Kept in regular communication on what was happening. Thoroughly recommend

I called Astute Financial this morning to discuss my current Mortgage rate. I spoke with Lauren Van Unen, who took my details and looked into this for me. Lauren was very thorough and efficient, calling me back within a few hours with details of a much better rate than I was originally on. Excellent customer service and assistance from very knowledgeable staff. Thank you so much Lauren. You were fantastic to deal with.

Robyn and the team at Astute were an absolute dream to work with. A ‘team’ attitude was adopted from the beginning which gave us complete confidence until settlement. Highly recommended!

Nick and the whole team at Astute have been incredible to deal with. From Trudy chasing up all the required info to Lauren holding our hand through the process they have all been phenomenal. We have already recommended them to multiple people and will continue to do so. Thanks again for everyone's efforts.

The team at Astute Gippsland have done a fantastic job for my wife and I, the whole loan application process was easy and we were always in contact with 1 of there staff with updates during the process. 10/10 service thanks again!

Astute were professional, easy to communicate with and kept a close eye on the process. Would definitely use them again in the future and would recommend others.

Excellent service from Robyn, Lauren and team. Response to enquiries and questions was always quick and they communicated well through each step of the process so we always knew where things were at. Highly recommend!