Aqualink Nunawading

I am very happy that I had a very good experience from Priyanka Solanki, especially because she was very quick to reply. She followed up each step which was very helpful. When I was offered a position, I wanted to clarify few things before I sign up. Priyanka was very prompt and responded to me, cleared all my queries. Finally, I got my mission to get a position successful. Thank you so much Priyanka.

Nothing but bad news. They ignored me without offering compensation when i had 2 x abusive incidents from other members that caused me panic attacks both times. They lost one of my shoes when i had called and asked them to get them out of lost property and hold at the counter. They left them in the lost property instead resulting in one going missing. They're overall nature is customers are dollar signs. They don't see us as people. That's the nature of the organisation you don't feel welcome or feel acknowledged when something has gone wrong they actually make you feel worse than what you felt initially. They pointed me to there council who owns them for help. The council ignored my msgs conpletely even though i explained how much anxiety the incidents had caused me in details, i never recieved a responce. Special place in hell for companies like this.

The lifeguard was not saving a little kid when they were in the spa with lots of old people. Clearly they are not doing there job and they should be sacked immediately

Great! I went in the pool next to the spa, then the spa. This was at good a temperature. Thanks

Fantastic swimming lessons for young children. Professional teachers and staff. The cafe has great coffee and friendly staff. Great kids pool area with supervision from lifeguards at all times. This is a great place to have fun while learning to swim.

Good 50 m lap pool, warm enough to swim comfortably in winter, small spa for relaxing afterwards.

First time being here. Don't think I'll come back to be honest as it was unhygienic.

The tiles where really dirty outside/in the spa and looks like they have cleaned them in long time. When my friend and I got it, it felt really slimly at the bottom of spa and allot of grout was black/brown.

Receptionist and life guards are nice. But they close 3 lines at night for training. Even the multiple lane, not helpful for those ppl who tri to learn.

This place is a literal scam.
They had a free months membership from December-Jan 16 this year, which I signed up for.
Used it a few times at opening time (which it was horrendously busy but that’s not what this is about) stopped going and let the membership run out.
The next day I got called by someone on reception, who asked me if I wanted to continue my membership. I said no, and she said she would have to charge me for the first month as it was part of the terms and conditions. She then ABUSED ME OVER THE PHONE because I had a feeling, and didn’t upload my credit card details to the online members portal when making my account, screaming that it was illegal, and that I need to come in and pay.
I hung up on her and haven’t been back since. The facilities weren’t even good enough to attempt to scam new clients. Save your money and go elsewhere.

Not a bad facility overall.
However, you pay extra to use the sauna -which is normal.
However if you don't bring a towel to sit on, they will kick you out of it and bar you from using it.
This is a bit rich as they have taken your money and do not tell you this at the front desk.
I understand this is a condition of some saunas, but it can't be assumed everyone will know without being told and it is more common to not need a towel to sit on.
I also have concerns about the cleaning of the sauna.
It really smells, and not normal smell but week old sweat.
The steam room is great, there is a hose for the patrons to do the cleaners job and hose it down.

The showers also had a small amount of mold on the grout, not sure the last time it was bleached.

Pretty good and spacious pool. Not enough seating for parents watching lessons. Swimming lessons are good, as good as we've had anywhere, but it would be even better if they told kids what they need to do to go up a level.

I did love the pools until they over charged me. Well, didn't discuss the fee's correctly. I paid a fee that I thought was to join and one month Inc, for the to try charge me again in two weeks. Ridiculous. Swimming shouldn't cost so much money

Great swimming pool and gym. Staff are engaged and attentive. Facilities for all ages and abilities. Always clean and welcoming

Great sports complex with a 50-m indoor pool and a smaller wading pool. Shame there's no outdoor pool, that'd be awesome. Caters for pool parties, swimming lessons, swim squad and aqua aerobics, on top of spin and the usual aerobics classes. The cafe's been closed for quite a few months - not sure what's going on there. Plenty of parking, lockers and seats.

Great place for exercising. Gym, pool, steam room & sauna, toddlers pool & spa. Really friendly & helpful staff

It would be better if there were more family changing rooms for the kids. As it's always a long long wait after swimming.

Aqualink Nunawading is also a facility owned by Whitehorse City Council but is an older facility. The gym is small when compared to Aqualink Boxhill but swimming pools are a bit similar. Change rooms are better in Boxhill.

Great in all aspects
The facilities, Staff and not least the people who use it
I highly recommend it!

Aqualink is a great health centre. The big indoor pool is 50m and probably not suitable for people that can't swim, but there is a wading pool.

Great aquatic facilities here with several different pools as well as a spa, sauna and steam room! I've been to quite a few different aquatic/leisure centres and Aqualink Nunawading is definitely one of the best!

I've been coming here for several years and the staff have always been friendly and able to assist you with any enquiry you may have. Not too many facilities in the area have a spa, sauna AND a steam room so that's why this is my preferred place to go. Prices are reasonable and it's open early until about 8pm most nights.