Aquahub

The gym here has great machines and is a really good gym, but it’s let down by very strange management choices. It’s not 24/7, despite every other gym being 24 hrs. They claim this is because the pool is apart of the centre, even though they are very separated areas with multiple doors that can be locked to the pool area, and it wouldn’t be difficult to make a scanner on one of the external gym doors for after hours entry for members. This wouldn’t be so much of a problem if they didn’t have the weirdest hours ever. They close at 9pm on Friday and 7pm on weekends? What is the gym meant for, school aged children who need to be in bed by 10? And forget about public holidays, half the times they are closed or if by some miracle they are open it’s only till 3pm. There is no excuse for this, as you don’t need the gym staffed all the time- look at every single gym in Melbourne which runs 24 hrs? They are not staffed. The constant closures are a problem too. In the many years I’ve been a member, the gym has been closed every single year for WEEKS at a time for “works”. Recently they closed the entire gym for over a week to fix one drinking fountain…I’ve never heard of a gym having this many closures constantly. Every few months Aquahub gym close for weeks on end for “repairs” or “maintenance” for the simplest of tasks which shouldn’t take more than a day or two and don’t need the entire gym closed. This happens every single year. It’s a shame that such a great gym causes so much inconvenience to its members, especially at the price point.

I go to the gym here and i have been going for 10 months and i very much enjoy it, nice staff and good quality facilities

My experience at Aquahub Croydon gymnasium.
Attnded the gym around 6: 30pm was told the gym closes at 7: 00pm.on arrival i asked the person at the front desk if i could just go in and have a leg work out witch he said was ok.i began to work on my leg work out rushed my work out was doing well just about finished my work out with only one set of leg extension left when the clock struck 7: 00pm when the chap who was gym instructor came up to me and asked me to leave the gym i said i only have one last set of leg extension left could i please finish it he insisted i leave the gym i asked him again saying that i only had one last set left his reply was no you can not do it the gym is closed you have to leave i begged him to let me finish my last work out again with him replying no witch made me very angry that it would not take me more then a couple of minutes to complete his reply was no leave or you will be thrown out i replied saying im a paying customer and not to treat me with such a manner that Aqua hub would loose me as a customer he did not care about loosing a member at that point it turned into a heated argument between us with heated words were exchanged i left feeling insulted and depressed of the way he treated me and spoke to me
I have been training for a long time in severall other private gyms with out any of them everspeaking or treating me like that i will not go back to Aqua hub because i would not want to have this so called gym instructor to insult me the way he did was appealing
Because of this instructor Aqua hub will loose my membership of over 500$ a year.

This is a great public pool for kids swimming lessons, teachers are fantastic and attentive. The downsides are the showers, they need a thorough clean and the pools need maintenance.

Another issue that doesn't seem to be resolved is the payment system. Lesson fees are being deducted although Auquahub claims they are not depsite explaining (on 3 seperate occasions) that I have transaction receipts.

The client portal is in need of a overhaul in terms of navigation and webpage display.

I wanted to do stretch exercises and I cannot do them in our bath. The place is fine for me. The water is warm and early is quiet. The hardest thing I'd that you actually have to go out.
I WILL GO SGSIN. SOON

Great place, 2 sections just for kids, with water dropper and fountain.
Has a physio area and sauna.
Wish there was more public pool space for the big kids/adults, but otherwise a fantastic place.

Our family thoroughly enjoy Aquahub, unlike some of the other public pools in the area it tends to stay fairly quiet. There's a great warm water pool for young kids as well as one for older kids/ adults. The staff are very friendly and helpful also

Great gymnastics classes. Fun, relaxed, and engaging - my kiddo has learnt heaps already in just a few months of classes.

Great training facility with a wide range of activities. Gym, pool, spa, sauna and structured classes

Very good facilities, pool area is well maintained and has a very good area for younger children. Well presented gym and sports court area as well. Heated pool for aged/disabled exercise (booking required). Helpful, caring staff.

Was lucky time of day, as school buses of children arrived as I was getting ready to leave.

Love children; don't get me wrong, I just find that many children all at once is very loud to my ears.

I found the women's change room a little small tbh.

The pools themselves were great.

The staff, lifesavers, management, physiotherapy and carer's of disabled persons were doing an awesome job too.

Such a waste of two basketball courts.
There’s no place in Croydon to play basketball indoor and this place got rid of it

Aquahub is a super swimming pool. They have a children's area, a warm pool and normal lanes slow-fast. They have great changing facilities and hot showers.
The prices are very reasonable too.

Very good facilities, pool area is well maintained and has a very good area for younger children. Well presented gym and sports court area as well.

Excellent facilities and friendly staff. It is reasonably priced to boot.

Nothing beats half an hour in a hot sauna to put your stress aside and have some time alone with your thoughts.

Lovely warm kids pool, plenty of family change spaces. Water toys often turned off in kids pool. Great enclosed play area outside, lots of grass to run around on. Parking is slot easier then aqua nation due to not being as busy

Rude staff and arrogant manager so that is why I had to find another Gym in Lilydale because I wasn't going to put up with that any longer.

Very enjoyable place have been going now for some time & could not be happier. Service is great. One happy customer.

This is my favourite pool around. Just perfect, but it will be a 5 star rating when they get a serious, commercial grade cleaning team in, to pressure wash their floors. They are pretty gross, but they are open to suggestions to making it a bit more hygienic and clean, so hopefully one day they'll really go all the way! (Soon. Please!)

Hydrotherapy pool was nice and warm and clean, plenty of lifesavers around watching, showers were clean and all working as they should. Staff are very happy to help. Great experience.