Amcal Pharmacy Nunawading

Amazing service. Staff went above and beyond to get a perfect passport photo and we’re so friendly.

The most friendly, understanding and approachable people. I am known when I go to purchase everything I need and help is always offered.
Thank you

I have always loved going here for one reason, the staff! Every single one of them are absolutely amazing! Thank you for being amazing, Pretisha and Akash are two names I can remember, but everyone here are always ready to assist with a smile

Amazing customer service! Pretisha the chemist on duty went over and above to locate an ointment for my baby. She’s so knowledgeable and absolutely warm and caring in her service! Will def be going here from today for all our medicine! Amazing service!

I always shop here for my prescriptions. Others are cheaper but considerably less polite. You get what you pay for. They were open until midnight before the pandemic. Now they close at 10pm. Everyone else has already gone home. Great to know I can still get a script filled late. Lovely staff who are always smiling and extremely helpful.

Best Pharmacy I've found. As said in other reviews, you can go to a chain ie chemist warehouse and find cheaper prices.but in my opinion the amazing customer service and knowledge by staff is incomparable. (As a nurse these guys actually know their stuff AND treat you kindly and with patience).
I will gladly return no matter where I move to, as ironically my experience trying a closer chemist warehouse made me feel like I was a criminal as I have to take valium for panic attacks
Patricia you are a gem.
Please don't leave

Friendly & helpful. Obvious from watching interactions with others that they go out of their way to know their customers.

Great opening hours, knowledgable & helpful staff. Onsite customer car park.
You can phone store for contact-free shopping.

I have been using this pharmacy for myself and my family for 5 years. I have always found the staff to be warm and welcoming.
It was awesome to see on a visit staff engaged with a person using Auslan Sign.
The team here try their very best in supporting their customers.

I have since moved out of the immediate area and I still keep coming back to this pharmacy.

I am regular customer buying medicines from this shop. I came to get certified copy of passport but lady refused to certify,
Very bad customer service.

I would like to say thank you to the Chinese speaking staff who works in the morning. He has made my mum's pharmacy visit more easier and enjoyable due to her limited language. Recommended to those elderly or people who has limited vocab in English and prefer to communicate in Chinese or Cantonese.

Price is the most expensive I have ever seen. Price is much higher than other pharmacies. Not recommended

Great services from the pharmacist and her staff especially during this pandemic. Price is fair and it definitely worthy for their services. Why would someone compare smaller or individual pharmacy with big brand like CWH? Yea, CWH's price is cheap but most of them their services are terrible and I cant feel any patient-centered care from them at all. To the previous review, no offense but I think 80-90% of the pharmacy will have this donation event for stat declaration or certification. If you want something free, you can ask your partner or your family to sign it for you and see whether your application will get accepted by the authority? Professional like police or healthcare worker's work should be appreciated in this case. They didnt get paid to give out their signature.

Ent there for signature from pharmacist and she says you will have to donate a dollar for signature.never seen that before.its not about dollar but its more about this forceful practice

Wonderful service, always wonderful advice and friendly service from the pharmacist. Thank you for being so helpful.:)

The best pharmacy: not for stock or lowest price. They are very knowledgeable and have a great range of medicine. Frankly the staff here are what keeps this pharmacy cranking.
They do have some “quirky” items to browse which is always great. Price is very fair, and compares with Chemist Warehouse. If you are sick of 20 year old pharmacist asking “have you ever used this before” after your fourth repeat, try it out on your next pharmacy trip.

I purchased a simple tablet from this pharmacy and I was charged almost $27. Next week I went to Chemist Warehouse and purchased the identical product for under $12. The difference is significant.
That was the last time for me buying anything from them. Not acceptable.

The best pharmacy by far, they have taken care of me and my family for years. If they moved over an hour away I would still find them. They are thorough and polite and go above and beyond. I couldn't name another pharmacy like them.

*edit* Just read some of the negative reviews, I can wholeheartedly disagree with all of them. I would find it very hard to believe that many people have been to them as long as I have and have never have I been upsold or been given bad advice. Please take the time to visit them and see for yourself.

Please avoid this pharmacy. Once you buy something, don’t ever think of returning it. Over priced

My first visit was great but 2nd time
I bought a medical accessory (not anything that is taken orally). The box was slightly damaged/slight crooked when I bought it but I didn’t mind it. But my uncle didn’t need it anymore and so I tried to return the next day. I hasn’t been used nor even taken out from the box.

They started of accusation and questioning with the damaged box and pointing out I damaged it. “What did you do to the box? ” The item hasn’t been used and they refused to accept the return and coming up with multiple excuses. Stuff were so rude.

Ever since, I avoided going to this pharmacy. No wonder all the pharmacies like amcal and smaller brands are closing down because of such customer service and ridiculous return policy.

Visit this pharmacy regularly because staff are welcoming, they are friendly and give good service. Also not a long wait for prescriptions. Really helps that they are open till late as well.