Altegra Australia Pty Ltd
Address | Unit 8/8 Samantha Ct, Knoxfield VIC, Australia | ||||||||||
Phone | +61 1300 784 552 | ||||||||||
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Website | www.altegra.com.au | ||||||||||
Categories | Gazebo Builder, Camping Store, Promotional Products Supplier | ||||||||||
Rating | 5 62 reviews | ||||||||||
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Altegra Australia Pty Ltd reviews
62Scott helped us secure the inner tent before our trip! It arrived right when we needed to. The tent is well built and Scott helped us through every step of the way, I'd highly recommend Altegra - fantastic customer service!
I was delighted to find 20kg weights for my marquee! Better still was the excellent service - I rang enquiring about whether the weights would fit my hex marquee legs - I was assured that they would and when I ordered a set of 4 Scott very kindly dropped them off at my house! Will happily purchase from Altegra again in the future.
I contacted Altegra via email about a lock pin missing, Scott responded extremely promptly and sent out replacements asap. Couldn't recommend higher service. Much appreciated.
I have been dealing with Scott from Altegra for years now and can only recommend his business highly. We have purchased several outdoor marquees from him which are sturdy and an excellent quality. Our marquees are used for business on both days every weekend and quality is of utmost importance to us. We have also purchased several banner form Scott which look fabulous and are excellent quality too. Scott is very responsive, helpful and all around a pleasure to deal with.
Very happy with Altegra marquees, Scott was very responsive and help[ul with the graphic design and printing. Marquee is strong and sturdy, turnaround time pretty quick too. Highly recommend
Our little athletics centre is very happy with our sponsor branded marquee half wall to fit our Altegra marquee. Used right at the finish line it looks great in all our photos. Altegra are so easy to deal with and have great quality products
Fast responses and shipping time even around the Christmas break which was greatly appreciated as I needed the product by a certain date
The marquees themselves are excellent and no storm I’ve had has ever been able to knock it down
Purchased the 3m Gazebo about a year ago, added some walls this month and couldn't be more impressed with the quality of these products. Camped out on Yorke Peninsular when the storms and floods hit, followed by several very hot sunny days and the gazebo stood up to it all brilliantly. Spoke with Scott about a pin issue with one leg and received a complete set replacement delivered to the camp park! That's the kind of service you don't experience very often! Highly recommended products with the quality worth the price.
The Marquee is so good and easy to put up - the service was excellent and were very helpful. I have recommended them to many of the market stall holders for their marquees.
Thank you so much Altegra Aust
After having purchased my Altegra Gazebo in 2009, it has been a part of my camping and dog competitive travels nationwide ever since. I estimate 3-4 months per year 'on the road', using it as a mess tent, dog kennel and shelter. Recently we needed to purchase a new roof, after, once again, someone's cheaper gazebo took off in a gust and rolled across ours, ripping our roof. We asked the staff if we could put our kennel name on the roof and they went one better. Their professionalism is fabulous and we're thrilled to bits. Can't wait for borders to open and hit the road north for the Northern Territory and Queensland winter dog show circuit once more.
Extremely happy with the quality of product and the service. The advice and timely communications from Simon made the purchasing process very straightforward. Would highly recommend Altegra to anyone looking for a shade marquee.
We have waited a few months since purchase to get a proper feel for our purchase of a Altegra 3×3m Heavy Duty Gazebo. It is by far the best Gazebo we have ever owned, you can see the strength and quality immediately as you unpack it. We have had many positive comments about the gazebo and our excellent bright red branded canopy from customers and fellow market stall holders. The only negative that I have is that it is quite heavy, but you must remember that it is heavy duty and built to standards that other brands dont even meet, it was my decision, I could have chosen the lite version but felt that meeting Australian standards was better for our situation but it does require 2 people to erect.
All in all an excellent product! You wont go wrong if you purchase from Altegra, Scott's help was invaluable with our design process for the canopy and our purchase, Thanks to everyone at Altegra
Excellent customer service displayed from the Altegra team. Special mention to Scott and Marcus who were super responsive and accommodating to my last minute needs. The product itself is incredible. Will be shopping here again in the future. Cheers
Seamless transaction - couldn't fault Scott and the team from beginning to end. They helped me out and went the extra yard when I realised my design was wrong. And the product I already know is brilliant. The most popular with Farmers Market stall holders because of their durability. Great longterm investment.
Another happy customer. My first purchase from Altegra & would be happy to deal with again for my next product. I agree with others Scott has been first rate & provides the best support possible.
Great product and service. Just wouldn't hesitate to recommend. Not cheap for a very good reason. Customer service from Scott is excellent and it's no surprise that he's happy to stand behind such a quality product. Pity all companies aren't run like this. Well done.
Very happy with my purchase.
Even though dearer than others well worth paying the extra for the quality.
Very fast delivery.
Looking forward to using it at my next market.
Amazing customer service. I had an issue with my canopy and I sent and email and within a day I got a response with a new canopy and an upgrade. Customer service and responds it the best I have come across. Thank you.
I recently used the services of Altegra to create a canopy for our Farmers' Market marquee. Working with Scott to achieve our requirement here was very satisfying.he was professional, courteous, prompt and the final product was perfect. We couldn't be happier and more grateful!
Best quality marquees and excellent customer service. At the University of Tasmania, we are extremely grateful of our relationship with Altegra, for the quality of the product and service provided.