Alpine Health Bright

Nurse Emily was wonderful - attentive, gentle and kind! Wonderful service, so glad to be seen on Easter Sunday.

Had a visit on a Sunday, was treated with such kindness by nurse Emily, sorted out my problem.

I was not admitted or even given a chance to have a chest X-ray when I went to the emergency department with clear signs of Pneumonia. The nurse did not let me in the hospital and I was instead taken into a small out-house. I heard her say to another nurse “there’s no way I’m letting that woman in the hospital”. I had my blood pressure, heart rate checked and was sent away, and I quote “was not going to be let into the hospital to risk infecting other patients”. Despite returning a negative covid rapid test, I was told this was not good enough and only a negative PCR test would work. Not sure what I was supposed to do given how badly I couldn’t breathe and had no closer hospitals as another option. Luckily I went to another hospital where I was admitted and treated for severe pneumonia. I was not even looked at by a doctor, they only phoned the nurse who was checking me and said they were fine for me to leave.

On holidays in Bright i needed an Emergency department at 2 30 in the morning. The nurse who treated me was absolutely fantastic, i cannot say enough good things about the standard of help and caring i received when in a lot of pain. She resolved all my issues and sent me away feeling 100% better with clear instructions to follow-up with my doctor. Thank you Alpine Health for this fantastic service and amazing staff

Totally lovely staff! Really helpful and smiling nurses and doctors, I went on a long weekend when they were getting quite busy and they fixed me up in no time. Amazing. Thank you

I was there 31st July 2017. Vomiting and tummy ached. The emergency Nurse Jenny was very kind to me. Her devoting to patients I am sure is shown to all. Thanks to you Jenny I felt much better the next day.