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Aftershock PC

Address 400 Dynon Rd, West Melbourne VIC, Australia
Phone +61 3 9043 3893
Hours
Monday11:00-19:00
Tuesday11:00-19:00
Wednesday11:00-19:00
Thursday11:00-19:00
Friday11:00-19:00
Saturday12:00-17:00
Website www.aftershockpc.com.au
Categories Computer Store
Rating 4.9 52 reviews
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Aftershock PC reviews

52
Sort by: date highest rated lowest rated most helpful
Ross
01 February 2024 10:32

Aftershock did an amazing job of dealing with my order. I really like the configurator tool they provide on their website. The customer service was second to none. Shoutout to Neel who helped me with my queries and requests. He was very friendly and provided options for me. When the delivery was made the computer was well packaged and protected. The build quality was excellent, and I could tell much care was taken with cable routing and installation of components. Thank you Aftershock:)

Dion
01 February 2024 9:18

The team at Aftershock were very professional and efficient. Would definitely recommend them to anyone and everyone.

Daryl
27 November 2023 20:18

Great customer service Jackson Wood helped build a rig for what I need in my price range. Tock some time to build 8 working days not bad at all 1 day to test posted the next day and received the day after ready to use.
5 star customers service
5 star finished product
5 star delivery
I'll be back to upgrade soon.

Lewis
21 November 2023 18:54

Where to begin. I brought my first pc just yesterday and it was an amazing experience, they were super helpful and they walked me through every step and weren’t pushing me to buy the most expensive. Overall the pc runs perfectly and I am very happy with the aftershock staff. Highly recommend!

Aaron
18 November 2023 22:22

They built my first PC in 2020 and are presently building a second. Can't rate them highly enough.

Their service is fantastic, the quality of works is outstanding and the customer service and particularly any warranty issues or minor upgrades I wanted to do after has just been seamless and extremely above and beyond helpful.

Special shout out to Vignesh also, who has just been a pleasure to deal with on my second build and very responsive.

phillip
15 November 2023 11:15

This is my second PC. My son is loving it. Best customise PC in town I’m saving for mine next

Kelly
14 April 2023 9:12

Just ordered my first custom rig from Aftershock, and the customer service was phenomenal. I did a bunch of research across a few different sites, and tried a few builds across all of them. After deciding I wanted to go with Aftershock, Neel was super helpful in helping me match the parts I wanted and optimise my build. After ordering, Can gave me a call to answer any questions I might have and immediately reassured me about the shipping process and how my PC would get to me safely. Super impressed with the team here, and really excited to get my PC!

Steven
22 March 2023 21:18

I purchased a new PC and monitor through Aftershock. Had a few issues but their customer service was the best customer service I have ever received. Nothing a problem and extremely quick response times. Cant recommend them enough. Need a new PC or monitor, these guys are A+

Martin
07 March 2023 9:54

Had a great experience with Aftershock. I originally had an issue with a couple of components, but their customer service quickly resolved the issue. This included follow up phone calls and email correspondence to ensure that the issue was resolved. Kathy was particularly helpful - so a shout out to her tenacity and personable approach!

I wouldn't hesitate to buy a PC from them again. What I purchased would have been difficult to beat on price, even if I built it myself.

A happy customer.

Cheers Aftershock.

Kai
07 March 2023 2:52

Bought my first proper gaming PC here on Boxing Day and it’s been running like a dream so far.

There were a couple of issues during the ordering process but I cannot thank the staff enough with how helpful they were sorting it out over the phone.

The website made it very easy to compare machines even for someone with no PC building experience like me and I also appreciated the quick run down at the showroom they gave me when I went to pick it up.

Now all my friends who were having PC problems are looking to make the switch to Aftershock and I can’t recommend it to them enough.

Thanks guys.

fluroescent
05 March 2023 8:25

Very good pc shop, came to repair my old 3090 which had been bugged after plugging it in to the monitor, resulted it in going black. Upgraded to a 4090 with a watercooler and it is looking really good: D

Jarryd
03 March 2023 8:47

Stoked with my setup from Aftershock PC - Amazing quality of the build and best customer support I've received. Would highly recommend to anyone after an upgrade to their rig.

Adam
02 March 2023 7:19

I usually have spent my years gaming just putting together cheap budget PC's, dealing with constant parts like PSU and gpu saying bye bye. I finally put the money aside to get something decent.

Heard from a few family members and friends about Aftershock. So over Christmas break I ordered a Flow - Pro. And boy did I make a good choice.

After my constant emails back and forth with questions about the build. I give credit to all the legends in the sales department for putting up with me.

And equal HUGE thanks to wonderful builder who was tasked with my job. Thank you so much.

This beast of a pc is an absolute blast to play.
I'm sure she will do me well for the next few years. Until then I'll happily organise a few little upgrades once the wallet permits

Highly recommended, 100% bunch of legends!

Nunezy420
21 February 2023 13:17

I haven't received my PC yet, so I won't comment on the quality of the build just yet.
But just wanted to give a shout out to the amazing people that have been assisting me with my custom build. They have been awesome & answered all my dumb questions. I love that they keep you updated with how your build is going.
5 out of 5 stars based on customer service alone. You guys and girls have raised the bar for your competitors dramatically. Keep up the great work!:)

Paul
15 February 2023 9:13

Purchased my amazing looking custom white build. You could really tell how well they did their best to customise it as unique as it was to the budget you have. And it truly exceeds all expectations! The communication was on par. Right from start to finish and postage. I only ran into one issue which was due to transport but warranty covered it fully and I had exceptional help from Tamara in the support team. She made my item a priority and I was able to get it back on a 2 week turn around. Thanks for the great work Tamara and Aftershock. Consider these guys if you want to achieve that dream PC.

Kizito
14 February 2023 13:58

I bought a Vault Mesh mini ITX at the end of 2022 and it arrived quickly. The build was excellent with no compromises and I was super pleased. However, when I went to instal a new Samsung 990 Pro SSD, I discovered that machine was running at PCIe Gen3 and not Gen4 as it was supposed to. Aftershock PC Support quickly identified that a wrong Riser cable was installed and payed for a courier to pick up the machine from me and swap out the part at no cost to me. There were a few complications with the return courier stuffing up but Tamara at support was super helpful every step of the way. I now have my machine back and thoroughly enjoying it. I can't recommend Aftershock enough. Not only are they the best PC builders in Australia, but they have exceptional customer support.

Ashish
08 February 2023 15:05

Amazing work, very professional and timely build. The team was very nice and catered to a lot of my customization requests.

Dylan
06 February 2023 12:10

Excellent service, excellent team and I couldn’t be happier! Ordered my pc on the Boxing Day sale and even though they were inundated they still found the time to give me a ring with any pertinent questions or updates. My advice to anyone is to just have patience and the team will look after you, trust in them. Many thanks to the guys and gals at aftershock!

user
28 January 2023 4:58

Just bought a pre-built pc and my god, the workmanship that has gone into it is top quality! The guys at the front desk are nothing but helpful! Best experience spending money I have ever had and if you are thinking of buying off these guys, 100% do it, they are helpful and friendly, answered every question I had and was a very good experience 11/10…
Like in the words of Nigel thornberry.smashing! Buy off these guys you won’t regret it

james
21 January 2023 2:27

Pc was amazingly made, the best customer service in the game, they even offered to install my new gpu for free

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