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Acquaint

Address Acquaint at Central House, 489 Toorak Rd, Toorak VIC, Australia
Phone +61 3 9267 9090
Hours
Monday09:00-17:00
Tuesday09:00-17:00
Wednesday09:00-17:00
Thursday09:00-17:00
Friday09:00-17:00
Website acquaintco.com.au
Categories Home Health Care Service
Rating 5 11 reviews
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Acquaint reviews

11
Sort by: date highest rated lowest rated most helpful
Jan
20 January 2024 9:05

Absolutely fantastic staff from the ladies in the office to the carers that spend time with mum. All of them are very understanding and go out of their way to work with us for the best care solution. Very quick to help sort any problems or queries that arise. We are able to keep mum at home and I don't need to worry about her being alone. They really have become an extension of our family. Thank you!

Marcus
09 January 2024 8:05

As a physician (and a son), I am acutely aware of the challenges of aging and of finding the right support to help keep patients (and parents!) independent and at home. I have nothing but praise for the team at Acquaint who have been invaluable in helping to look after some of my patients. I have really appreciated the personalised attention and attention to detail that they provide. Nothing is too difficult for them! Just amazing. Thank you

Luke
05 January 2024 2:10

Acquaint makes caring for an ailing loved one at home stress free. It is now possible to maintain a level of independence, including such things as being able to shop and make appointments. The security and comfort of being able to remain in familiar surroundings is immense. Reassuring communication and no issues. Highly recommended.

Simon
27 December 2023 14:50

My mother needed help that we couldn’t provide ourselves. We employed Acquaint and they have helped our family immeasurably and have helped mum no end. The team have been engaging and so beneficial for mums wellbeing. I cannot recommend Acquaint highly enough.

Robert
05 December 2023 17:40

The service and personal care the carers from Acquaint have found to assist and support my father to lead a better quality of life at home. All of the individual carers have been just wonderful, and we are so appreciative of all they do. Dad appreciates having their assistance too. Nothing is too much trouble, from assistance to get to medical appointments, shopping, meal prep and personal care. Appreciate their flexibility and support. We are fortunate to have them.

Rach
29 November 2023 21:35

My family spent a long time researching the right company to look after mum. Most we called were not great. When we found Acquaint we knew from the very first minute we spoke to the girls that these people just “got it”. The staff we have during the day keep mum safe but entertained in the way she is used to and the overnight staff are really respectful of mums routines and her privacy. The perfect combination as she likes things “just so”.

We would highly recommend Acquaint if you’re looking for a company that goes above and beyond. They are just terrific.

Claire
04 April 2023 9:26

My father recently had a major operation and the Only reason we were able to bring him home and keep him
Living at home was due to the amazing, brilliant, professional care of Aquaint.
Can’t recommend them more Highly claire

Brooke
21 March 2023 15:31

Thanks so much to Jenny and the girls at Acquaint for helping great Aunty June keep doing her favourite things.
She was terrified of having to move to a nursing home and thank goodness we have been able to help her stay at home with a whole lot of love and support.
We think Acquaint is just amazing and anyone looking to do the same should call them. You won’t be disappointed.

Lisa
17 March 2023 2:01

We needed help with our 96 year old mother living at home but being cared for full time by us. It was not easy as our mother had complex needs as well as speaking Italian with very limited English. Annette helped us source the most amazing carer to offer us respite. Both Annette and the carer were warm, competent and caring and the app helped us communicate and schedule freely. They certainly eased the pressure on us as well as making Mums last days easier. Thank you so much.

anna
16 February 2023 21:05

I would highly recommend Acquaint. My Ma is fiercely independent and has been through a few home care companies but found the staff and service unacceptable. Finally someone who gets it. We are so pleased we found Acquaint.

Martyn
17 December 2022 10:32

Feeling overwhelmed with the task of navigating care for my Dad (within tight time frames) we were gratefully guided by Annette & Amelia. Their professionalism and understanding helped us make the easy decision to choose Acquaint.

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