ACL Cleaning Services
Address | 499 Nicholson St, Carlton North VIC, Australia |
Phone | +61 418 179 545 |
Hours | 00:00-24:00 |
Website | www.aclcleaning.com.au |
Categories | Cleaners, Carpet Cleaning Service, Commercial Cleaning Service, House Cleaning Service, Water Damage Restoration Service |
Rating | 4.6 35 reviews |
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ACL Cleaning Services reviews
35Amit and team did a thorough job! Reliable and great value for money! Love your work and attitude! Definitely recommend
Highly recommend ACL Cleaning to anyone who requires ease of mind that their rental will be at the best standard possible before keys are returned to the property manager. I hired them to fix up a bad service by another provider and the difference between professionalism, care, skill, detail and friendliness was above expectations. These are the people you need to call if you're in a bad situation like myself or want to avoid being ripped off by other services who fail to deliver on "bond back guarantees. " Thank you again for restoring my faith and I will be a return customer going forward!
VERY highly recommended business. Turned up on time.communicated at every chance.performed a magnificent job, and their price for what they do is fantastic.very friendly people.well done!
Great service, the apartment was spotless after their service and I got the full bond refunded
Thanks again
Impressive work done by ACL Cleaning Service. Thanks for doing the best cleaning and removing the mold from wall. These guys are friendly and super helpful. During the covid lock-down situation, they helped to handover the keys to agent which was really appreciable. I would recommend his service to anyone. No regrets at all!
Definitely recommend! Ricky and another team member did such an amazing job for my apartment, even the real estate agent is impressed. I got my bond back pretty much in no time. They are also super flexible and understanding as I had to return key in such a tight deadline. Overall, I would 100% get their help again:)
Appointed these guys after recommendation from property manager. As the property had mould and carpet had stains, i thought we may have to get them replaced, as the steam cleaning company we normally use, they were not able to remove the stains. After these guys did an end of lease cleaning there was no trace of mould and surprisingly carpets were pretty clean too, More than happy to recommend you guys as we got our full bond back.
Most reliable cleaning company helped us to get our full bond back owner pointed out few unreasonable cleaning issues but the team happily agreed to re-visit on same day. These guys were recommended by my partner and i surely will recommend them.
Wonderful work guys. Thank you for doing the best cleaning and solving the problem with the mold in the toilet. The agent sent us a message saying that you did a great job. Also, it was easy to contact the company and schedule our preferred time. I strong recommend the service. You will not regret it!
I recently required an end of lease cleaning with the ACL team. I was personally very happy with the job but the agent was holding bond due to a couple of small issues e.g a couple of hairs on floor and a scuff mark on the wall. I contacted ACL and true to their word they arranged to collect keys from agent to rectify the outlined concerns. I have since received my bond and would not hesitate to use them again
ACL Cleaning did a good job with an End of Lease cleaning for my rented property recently. The kitchen, specifically, was cleaned properly. Plus, their bond return guarantee puts my mind at ease into booking the cleaning service with them. Unfortunately, the reason I did not give them a 5* rating is because they almost gave me an anxiety attack, due to them not managing customer's expectation well. The cleaning job was completed behind schedule.
Overall, I will probably contact them again in the future for any cleaning job if the deadline is not tight.
Very happy with the Vacate Clean that the staff did before I returned the keys for my rental property. Would highly recommend them.
This is my 3rd time using this company for an end of lease clean, the cleaners always do a brilliant job for a fantastic price. I have never had an issue with getting my bond back and have even had the estate agent comment on how clean the apartment was. Thanks for the great job as always!
I absolutely 100% recommend this cleaning services. The guys were great and very patient with arranging times and organising around my busy schedule with a baby. Very friendly service and they did an immaculate job of cleaning my apartment. Not that expensive either for the service they provide! Absolutely great!
ACL Cleaning did a fantastic job of my end-of-lease clean. Had a terrible landlord who tried to make it really difficult for us to get our bond returned (asking for an unreasonable level of cleanliness in a shower with cheap, low quality grouting and silicon), and Naz was very patient and helpful with the agency, and very responsive with me until the issue was resolved two weeks later - when the landlord more-or-less admitted their own error.
I had a quick look around the place after ACL completed the clean, and it was immaculate. Thanks again - highly recommended!
I would like to give my special thanks to Ricky who have done a wonderful cleaning job for my property. I can recommend this people to anyone as they are very reasonable and very professional. Keep up your good work and many thanks to Karan and Ricky.
ACL cleaning was the recommended company from my real estate so I hired them despite being more expensive than my regular company. They arrived late and they could not finished the job on the day so I had to leave the keys of the property with them so they could finish the next day. I was not available on that second day so I could not complete the final inspection of the property which is not ideal. They offer bond back guarantee so I hope it's OK when the real estate inspect the property. I will update this review once I receive feedback form the final inspection.
Great customer service & great job! Everything was spotless in my move-out clean and they even removed some marks on the carpets that I thought were stains. Also a good value: they were cheaper than the other places recommended by my property manager. Finally, they were very flexible in picking up and dropping off the keys to the flat. Highly recommended.
Exceptional job. I used ACL for end of lease cleaning and they left the apartment immaculate. They're inexpensive and they kept me updated on their arrival time. Too easy.
If you don't mind having to follow up and the cleaners arriving 4.5 hours late, then for sure, hire these guys. The clean was fine, we are quite happy with the carpet and couch they cleaned for us, however.
When I first booked there was some back and forth over the time, and we agreed 11: 30. Then I few days before I had to follow up to confirm the appointment. On the day, we got told it would be 12: 15, then between 2-3. When my flat mate, who had been waiting since 11: 30 at home, called me at 3: 45 asking if I had heard anything I was furious. I had not been informed of yet ANOTHER delay. Nobody seemed bothered, nobody seemed to think 4.5 hours after the original booking was an issue. In addition, water was left everywhere, there was no offer to clean that up. Due to their lateness, we did that ourselves to get them out!
These guys should get someone to do their scheduling and to communicate effectively with clients. Based on the clean an cost, I would get them again, based on the communication and punctuality I would run for the hills.