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7-Eleven Rockbank

Address 1593 Western Highway &, Derrimut Rd, Truganina VIC, Australia
Phone +61 3 8358 5541
Hours 00:00-24:00
Website www.7eleven.com.au
Categories Gas Station, Bakery, Candy Store, Coffee Store, Courier Service
Rating 1.6 26 reviews
Nearest branches
7-Eleven St Albans — 1 Kings Rd, Kings Park VIC
7-Eleven — 70 Kings Rd, St Albans VIC
7-Eleven — 60 Mt Derrimut Rd, Derrimut VIC
7-Eleven St Albans North — 33 Taylors Rd, St Albans VIC
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BP — Western Highway, Caroline Springs Blvd, Caroline Springs VIC
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7-Eleven Rockbank reviews

26
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Karl
19 December 2023 6:03

At a certain time of night it becomes pre paid which is fine however they don't put any signs up so I ended up standing there waiting for the pump to turn on, the staff didn't say anything eventually I went inside and then had to wait for another 5 or so minutes for the guy behind the counter to get off the phone

alin
18 December 2023 21:03

Very bad place this 7eleven staff are so lazy never clean the place in general, many hoses are faulty and never been fixed
Its 24/7 the services should be better and the place must be looked after.
Not recommended not deserve a rate

Trish
28 July 2023 10:47

Selling stale Krispy Kreme donuts is disgraceful, they weren’t marked down and they weren’t dated. Tasted 3 days old. Not just around the corner to easily go back. And they don’t answer the phone.

muharrem
04 May 2023 14:02

All way's expensive today 2.03 petrol craigiburn 1.67 and ampol somerton 1.71 why roxburghpark 7 eleven allways expensive guys stop going roxburghpark 7 eleven rip-off customer

Anshima
11 March 2023 1:45

Very bad experience the girl down there around 9: 00 pm shift was very rude doesn’t know how to talk with the customers. Really don’t want to go there. Sahiti is her name it’s not first time that she has been rude with my partner. Not recommended at all during that time

user
12 January 2023 9:29

Such rude staff! I am always so polite, but the man serving me was so short with me, snatched the money out of my hand, threw the coins back into my palm and then walked away.
I wasn’t going to write this review, I feel that sometimes some people have bad days, and I always let it slide. But the reason why I’m writing it, is because after I purchased my drink, I decided to enjoy it in the fresh air, and as I was doing so, said staff member was walking out, ice cream in hand, took the wrapper off and chucked the wrapper on the ground, got in his car, and drove off. I am appalled! There are bins everywhere! And what a terrible look for the business too? ! I just don’t get it. Littering is so not okay.

India
28 November 2022 23:30

Store was dirty, shelf items packed poorly, no signage that seid wet floor upon entering the store 7/11

Graeme
02 November 2022 2:29

7 Eleven fuel food drinks staples all in one place.
To sum up great Coffee, Great range of food especially the fresh sandwiches and the vast array of retail items. With the ridiculously high fuel prices 7Eleven are fairly competitive.

Amy
21 October 2022 18:51

I think this is the right one. Good store. Lovely, friendly service staff. Helpful and patient. Got a few snacks and fuel. Sandwiches were nice. Got some drinks too. All a bit overpriced but most servos are. Hopefully using my velocity card got me heaps of points.

Jess
13 October 2022 5:44

Food safety and hygiene at this store need to be seriously reviewed. Coffee machine was absolutely disgusting. The drip tray was caked with dirt and stains, looked like it hadn't been cleaned in months. There was a bottle of milk sitting in front of the coffee machine which was at room temperature. This is a serious food safety issue. Floors, shelves and fridges were filthy and had months worth of dust and dirt built up. The operator of this 7-11 clearly doesn't care about the health and safety of their customers.

Joel
19 August 2022 2:51

I hate service stations that treat my like a criminal by making me prepay. I always fill here every week in the same car. What am I going to do drive off? You have my licence plate number. What's the difference between filling up in the day when you can fill then pay, but at night I have to prepay? I'll go to the next servo down the freeway from now on. BP is just down the road.

Donna
01 August 2022 18:00

In less than 1km up the road the BP service centre has toilets the public can use and cheaper petrol

Minidu
31 July 2022 19:51

Worst place ever. Map saying its open 24hrs. But closed between 2.00 -. 5.00 am. Dont waste people s time

Chris
09 May 2022 10:05

I paid for fuel and then tried to add air to my tyre. The faulty machine ended up deflating my tyre. The lady at the front counter was not helpful at all and when she begrudgingly called the manager on my request, basically said I need to contact head office which is closed. Avoid this petrol station.

Ketan
31 December 2021 16:38

Worst customer service in whole victoria. Waste of time.they also charge money for small pack of tomato sauce and sugar

Narelle
10 November 2021 8:12

Been refusing customers use of the toilets facilities. 4 weeks running they say oh it's blocked maintance have not come. Garbage they are just refusing public to use them, its a 24hr truck stop for god, sake they are violating human rights to the use of a toilet in a public facility

David
25 October 2021 20:37

They were closed last week for deep cleaning after being a tier 2 exposure site, but i went in today and half the customers (all tradies) were not wearing masks and the staff didn't ask any mask-less customers to put on a mask. Not one customer checked in with the QR code. Little wonder this area is suffering so badly with Covid cases. C'mon 7 11.its a public health issue. No mask - NO SERVICE.

Andrew
30 July 2021 9:28

Everytime I go there I have never had a hello or thankyou. Today 27th May was no different. I also say hello and thanks but get nothing back. Poor customer skills

haroon
28 May 2021 7:24

The guy at the counter took a photo of me without my consent. It happened on 26-04-2021 at 11: 30 PM.

Brandon
19 February 2021 11:22

Never had an issue here. Also the pies are great and pastry items. Most other 711 stores the pies are either overcooked or taste like it’s been sitting in the warmer all day.

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