Wicked Campers / Campervan Hire Hobart

Unfortunately more of the same. Greg at the depot was fantastic, really easy to deal with and a warm welcome to the state.
Wicked Campers on the other hand is an atrocious company to deal with.
I'd requested a change to pick up/drop off times and received no reply. I tried emailing a few more times and received no reply. Finally I just changed my schedule to accommodate the original times only to discover they had made the changes I requested and not bothered to let me know. Not a major issue, but annoying.
While driving into Hobart, someone merged into the van. Literally just changed lanes straight into me and didn't stop. I got the licence plate, made a police report and informed Wicked management immediately.
They withheld my deposit as I couldn't identify the driver by name, licence number and address (this is standard practice with insurance claims), but their insurance company then should follow up through the Police and get the bill sent to the responsible party. I've sent several emails and received no response as per usual.
I'm looking at small claims court now.
I would strongly suggest you avoid dealing with Wicked Campers if at all possible

Worst service ever. Liars. They put you fake fines. Do not contact them if you don't want unnecessesary troubles

At the beginning when me and my 2 friends arrived at this place to pick up our Van, we had a problem because the Van was just for 2 people and not for 3. Greg and Karen were very lovely, helpful and tried to find a solution straight away which was not easy because almost all the other cars/vans had been already rented out. After speaking with their boss and with the company, we paid some more money but they upgraded us with a supercar which was normally much more expensive. We were really happy, even after bringing it back because we never had problems with the car. A place with professional and lovely people working there (Greg and Karen) which I would definitely recommend to anyone who plans to rent a car/van to travel around Tasmania!
Thank you again, you were amazing with us!

Rented from this company and it was a terrible experience. They gave us a car with no fuel and because of that, the car stopped working right before we hit a fuel station. The handbrake barely works. The ignition was terrible too.

I only rated one star to leave this comment.
Do your self a favour and never use this service, one of there vans hit my car done no damage to there bomb, and now it's insurance time they hang up on me and don't respond to my emails or phone calls, so BEWARE of scribbled vans if your driving on the road!

ABSOLUTELY HORRIBLE! It’s a shame can’t rate them anything lower than 1 star. But this company/service is the WORST! I wouldn’t recommend it to anybody. They gave us a completely different car to what they confirmed in the booking. The car was filthy and beat up! Not even worth the insurance they make you pay. I put a $500 bond and first they tell you it takes 30 days after returning the car to get your money back (which a complete lie!). They start telling you story after story and don’t return the money. The whole thing is a complete SCAM and they should be reported!

Avoid this company!

They don't worth the money at all. We rented a Suzuki Campervan for one week and: no curtains, filthy cutlery and plates, one speaker didn't work, they don't give you sheets or pillows (like every other company) and the mattress was to thin (which made it quite uncomfortable to sleep).

One thing in particular that annoyed me a lot was that the van's engine was too small so we couldn't drive faster than 85km/h and we were using almost one full fuel tank per day.

The only positive thing is that the two people there were very nice, but it has nothing to do with the company.

My friend and I booked a camper at the last minute and didn't have high expectations. When we turned up we found out that we had been upgraded to a better vehicle than we hired. We were served by Greg, who was a legend. Everyone we met asked about the van which was a great conversation starter with the locals who would give us tips on where to go!

DO NOT RENT A CAR HERE! I rented one in march and I'm still waiting to get back my 500$ bond. I called them ~10 times and emailed them a couple of times but they always just tell me that they will forward my claim to the sales team. It's been over two month and I'm still waiting to get back the bond.

Awful experience! Do not rent with this company. I had to leave a 1000 dollar bond, which they said would return to my account within 30 working days after the return. It is now more than TWO MONTHS ago, that I returned the car. I called several times and sent a lot of emails but either nobody answers or nobody is responsible for anything. Now I have to get a lawyer.
Do yourself a favor and rent a car with a trustworthy and competent company. I also don't seem to be the only one this happened to.
Thanks,
Simon

Very quick and efficient check out and in of van. You listened to my requests and the van was as described. Basic but everything functioned well and at a very good price.

Rented a van in February and still waiting for my bond back. I’ve been texting and calling them but I’m still waiting. They are taking your bond in few minutes but to have your money back they need months if they give you back one day

Was great for what we needed for our little trip around Tassie! The help line and mechanics were very helpful with any issues/enquiries we had. Warm, comfortable and the little kitchenette was perfect

It was an awesome vehicle that we wished we had rented for a longer time. However I wish they could be able to rent out bedding and linens as well as other items that some campers need, as it would help the environment and I believe their business as well. Instead of every camper renter having to buy all these new bed sheets and pillows, etc, they could already have a big selection of washed things from previous renters and have that available, as it seems like a complete waste of resources every time someone buys something and needs to leave it behind, which they throw then to the garbage.

Really good customer service, friendly enough and communicate well. Good 24/7 assistance hotline. Campervan's are simple.

Nice service, staff was helpful. However, vehicles are really basic, old, no room for luggages, no second battery (to charge devices during the night), basic stove. Bedding not provided, not even pillows.

This company has no social conscience. The slogans on their campers are so disrespectful towards women. Boycott!

Not a bad van for the money. We couldn’t find a conventional van in the area so we had no other options available.
What can you really expect for the price.
Overall experience was fun. Was great for 2 people only (yet they advertised for 3. (not feasible)
For hippie experience get a Wicked Van and have no expectations!

The cars are old and not safe at all. I feel like being scammed by them. The van was so bad that we had to return it after 2 days and get another car from somewhere else.

They did not refund the 4 days we didn't use the car

We had really good experience with the van. Staff was really helpful. Fast response after an incident.