Valern Hotel

I’m taking 3 stars off due to 3 things:
their help yourself coffee machine is the worse coffee I have ever tried. Each time I’ve been there, I try their self serve coffee again thinking maybe it will be better but nope, still disgustingly bitter, leaves terrible after taste & nausea in my stomach, it’s undrinkable, especially the latte, and cuppacino not great either. Partner and a person I spoke with have said the same. Other self serve coffee machines at other venues much better compared to theirs.
Next star taken off because I hardly win there, maybe a little something every 10th visit but an overall huge loss most times. This is the place to go to if you want to donate to them. Surely they can upgrade to a better coffee machine or get the flavours right when I’ve given them thousands!
Another star taken off because there is a male worker there who I felt was very picky towards patrons and seemed unhappy. I saw some guy have a huge win there but worker looked grouchy, did not congratulate him and did not look happy. Greedy place! Looks like they only want your money and are happy when they get to keep it all!
On a positive note, food is good there, enjoy fish with sweet potato chips & salad quite nice, but due to my losses, the bad tasting coffee & mean worker there I’m not sure I will visit Valern much again!

Valern hotel is a great pub to have a beer and meet friends staff look after us very good

What can I say if your looking for a great time in great company then this establishment is the place to be. Bring a positive attitude and enjoy see you on the dance floor

Great place to drop in for a quick gamble & drink, friendly staff, bit bogan and a lot of colour & white ppl there, hanging around the machine your playing, talk their lingo at the top of their voices, trying to bum smoked and drinks

Lovely open fire and welcoming ladies! Hot choc and fluffy scones did the trick! Worth the visit.

Great venue, great social club good place to catch up and give the regulars a hard time! XD

Obnoxious staff, machines always reserved never see the signs flipped, can’t write cheques correctly

Great staff made you feel very welcome, beautiful cold beer on tap easy to get a bet on definitely be going back

I would like to say how discussed, I was with 1 of your staff members on Friday evening. I was there with my brother playing the pokies and Keno. I asked him to get me a coke when i heard the women tell him that it was his third drink and he would have to pay for his next one, may i say very rudely and she really made him embarrassed as she said it very loudly he has a really bad speach problem and cant speak for himself. I went up to the counter and told her the drink was for me not him she didnt even offer any apologies both my brothers were members of your dart and cricket teams over the years and have spent a lot of money at your venue I for one will not be back rant over xx.