The Club Hotel

Very disappointed with quality of meals. Garlic pizza was over oily. Spag bol was bland and watery. Meal was ordered as parmi with veg, and a side of chips, but came as parmi with chips (no salad) and side of veg. Vegs were tepid and oily. Won't be heading back in near future.

2 words to describe the club hotel BAD SERVICE. Food eatable just ok. No Customer service skills very poor service

Dunno about this place. Food was kinda like hospital food. The bistro is like a big food hall, although it was no where near full. Plus it was really bright and white walls. Not much atmosphere. Had to finish off my families leftovers, cos I felt bad. And then they wanted to get some food on the way home. Not a good sign. I reckon buying beer in a can would’ve been a better choice than the tap too. However, I loved the Aussie only music on rotation playing in the background. And the family playing pool in the front bar where representing Glenorchy for sure. Definitely someone called Sharon amongst that group. So Aussie. I’m sure certain families go here every week for dinner. Then have a bit of a poke in the pokies room. We probably won't be though. Would be hard to convince the my family that's for sure. I wonder what this place was like before it was “done up”. Or “done over”?

Great staff - friendly and helpful. Inexpensive, simple bar meal (main dining area was full) ; meals arrived quickly considering how busy they were. Just would have liked more white wine choices - but the bottle we ordered we enjoyed!

I mean it's okay. The turkey was surprisingly good, but the portion sizes for the money could be a bit bigger on some meals.

Wont go back. 2 kids meals bought out 20 mins before 3 other kids meals. 1 kids ckicken snitzel raw in the middle! Apparently after complaining its called a bloodline in the middle.they did cook another 1 without bloodline **** adults meals well. 5 adults finished meals before 3 adult meals appeared.

The best thing to get people back to your hotel is to get rid of one of the most obnoxious person I have ever come across her name Sharon she needs to get a life let people enjoy themselves she must have a sad life

Way over priced normal menu good specials but rude customer service I had to go ask for kids drinks that come with the meal then the guy looked at me funny when I asked for them food was over cooked and burnt and must have been why the 40 minute wait or longer for meals plates weren't collected for ages plates left outside the kitchen door from the while night like 50 plates only takes 1 to fall off and hit a bystander underneath kids play thing werent all working and over priced $1 for a 20c piece of gum. Wont be planning another dinner there any time soon

Terrible terrible experience more then once. Shame on me for returning after the first of many many screw ups. I've had less screw ups and better service at hungry jack's down the road and that's saying something.

Very disappointing.
Food flavourless and overcooked to the extent that it resemled nursing home cuisine, dirty drinking glasses with lipstick marks and unspeakable filth in the laboratory. Front of house disorganized, forgot my order and left myself and my husband waiting for a long period of time with no apology or curtesy unfortunately, also couldn't remember what IS or ISN'T available on the menu, then to top it off our ’vegetable plate’, costing at $12 was a very small (one cup) bowl of grey mushy vegetables.
I understand if the venue was busy and not everything in hospitality can be perfect, but the restaurant was dead quiet.
Therefore no exception to this incompetence.
On the bright side, one of the front if house showed excellent customer service whilst serving myself and my sister.
I feel sorry for the poor owner or the general public that experience the Club Hotel establishment.
Hopefully there will be improvement!
One star is generous

Went to the club hotel for dinner twice in around 3 months, BOTH times the meals were very very average. Over a 1 hour wait for our meals which where just chicken parmys (small, tough over cooked)
Our most recent visit we had 9 children with us who got all their meals within around 20 minutes and then 45 minutes later our chicken parmys came out.

You always see food left on plates and the meals look yuck. Some staff seem to need refreshing on their RSA regulations. Go to Carlyle better meals and way better staff.

Got served by a rude staff member and told her how it was.not very happy, people need to quit their jobs if they're unsatisfied

Quite disappointed. Ordered 2 chicken mignons. After a 45 min wait (not informed it takes 35 to cook), we received our meals. The menu described it as Chicken Beast stuffed with garlic butter and wrapped in bacon. What arrived had not even a hint of garlic & was so dry it was inedible. The salad consisted of shreaded lettuce, a couple of tomato pieces and a couple of cucumber pieces. I know the staff were pressed due to an earlier fire alarm but it was well below the standard I have had here before.

I Went To The Club Hotel on Saturday 15th of Feb i Ordered a Seafood Basket i Asked Them To Not Give Me Veg and Salad and Pepper Calamari Rings or Calamari i Like The Seafood Basket But i Did Not Get Much on The Plate Thanks Luke

I dont know the big bargain bottle shop opposite of u are of the club hotel or not bit today the attendant on bottle shop was rude.she is mid aged woman

My wife and I for years have been going to the club hotel for lunch and a beer yesterday we went for lunch i ordered the 300 gram rump when it came no joke it was like a lump of gravy beef and it was just as tough i had a bit and sent it back i said i ordered a steak rare to medium the waitress said the cook said cut it in half you will find it rare to medium it was to tough so i left it and left the hotel never to return if you do go there don't have the steak until they change the cook

Nice atmosphere, friendly staff. Vegetarian options not clearly displayed which was a slight inconvenience however wait staff were able to provide options on asking. No loud music was great, could easily hear conversations. Gambling areas were discreetly tucked away and not prominent which was nice as it didn't detract from the dining. Nice place, would go again.

It was really good, until they changed the menu and removed some favourites. The new menu is okay but not as good

Absolutely disgraceful! Dry, unappealing and after sending back the first 'blue eye fish" the second was even worse.like a heavy brick.would have enjoyed a dry weetbix more than this. $90 later, we left starving hungry, takeaway for all.never going back and wouldn't feed to the dog