Sanctum Medical Aesthetics

I thought I would try Sanctum out as their prices are quite competitive. The front desk staff were very warm and welcoming and the shop front is stunning and well thought out. The nurse I had for my anti wrinkle treatment was also warm and friendly. So why the 1 star review?
The 1 star review starts from when I met the doctor. I've been receiving botox for years so I have a pretty sound understanding of my face and what has and hasn't happened in the past from this treatment. Now I'm not saying I know better than the doctor, which I know I clearly do not. However I felt I was not being heard and only spoken at and not too. My face has dropped in the past and dealing with that for 3 months is not something I want to ever deal with again. I expressed my concerns and I feel my words fell on deaf ears.
I now have two eyebrows that have turned into eyelashes, I have headaches all the time from trying to fight the botox in my head and I'm feeling uncomfortable leaving the house.
I rang Sanctum (As advised too if anything happens) and left a lengthy voicemail detailing what has happened with my name and number, requesting a call back. I still have not received a phone call.
So now when I look through the reviews, I've realised that they are not interested in the negative (constructive) feedback and will only reply to the positive one's that inflate one's ego. Clearly I'm quite disappointed, and I hope this serves as a warning to others out there!
I will never cut corners on cost again, and I hope anyone that reads this doesn't do what I've done.
Silk Laser clinic may charge more, however their nurses are exceptional, kind and empathetic so there's a tip for anyone thinking of getting anti wrinkle treatments

There is only one word for Sanctum and it is AMAZING!
The staff are wonderful and the beautiful decor sets the scene for a tranquil experience. I always leave Sanctum feeling a million dollars and my skin absolutely glowing.

After struggling with dull skin, I booked a luminosity facial with Karen in Launceston, and I’m so glad I did. The facial was amazing, and Karen was very professional and knowledgeable when talking through different products and services that could be of benefit to me. I already can’t wait for my next treatment!

After waiting an hour an a half for Dr asha I left with bruises on the side of my face. I Would never recommend this salon.

Professional, friendly and very knowledgeable of products and treatments

Always a pleasure to visit this clinic. Holly is very knowledgeable and does excellent work.
I look forward to each appointment.

Very professional and friendly staff. I have had several face treatments here. I can’t recommend Sanctum enough. Holly is great at what she does, always provides a tailored and relaxing service.