Northern Suburbs Medical Service

I have been going there years doctor Adam and his nurses are great Liana is worth seeing she is great I think that's her name she has black hair but there all lovely there I have not had to wait that long many times

Dr Jackson is one of the most helpful and sincere doctor I have ever had the pleasure of being a patient of. 5 stars.

Ive been called to cancel an appointment and after ages of being on hold, receptionist pick up and end the call without saying anything.

I had my first appointment with the doctors here at Northern Medical. I must say, that my experience was nothing but positive. I only waited about 10 minutes and the doctor I saw was nothing but professional. The receptionists were friendly and helpful and although the cost was kind of expensive, but my appointment was quite long. I have nothing but praise for the staff and medical information I received.

10 minutes on hold listening to "welcome to northern suburbs medical service, if you're experiencing a medical emergency please hang up now and call 000, we will be will be with you shortly. ' on a loop.

Worst doctors! Have been denied a script, because I am not fully vaccinated, said no scripts will be done until the doctor sees me and I'm fully vaccinated. I will now have to go without my medication. Disgusting! Reception are absoulutly useless, would not let me book a phone appointment or pass on a msg for me.

Denying unvaccinated people medical help? Why would you decide to be a doctor if you're so scared of diseases?

I went to see doctor today and waited for 2 h, after 2 h I asked the counter lady what took so long? She said oh the doctor just left, how dumb are they?
I'll never ever go there again, soo slooowww and wating times is tooooo longgg, Garbage, rubbish, i got more sick from waiting

Garbage service from snotty receptionists who do not have a scintilla of compassion between them. A minimum 60 min wait for the doctor renders me annoyed & unable to remember half the reasons I had come to see the doctor, as I only come here as a last resort! Once in with the doctor you realise he loves the sound of his own voice & your consultation drags out into another 60 minute ordeal! I leave with more scowls & attitude from the women behind the desk who would be much better suited to staffing a prison.

It was expensive medical I have ever seen in my life. In general consultation for 10 minutes I paid $96 which was too much. I never recommended this medical for general checkup. Way too expensive I can’t even tell.

Waited in the waiting room for over 1 hour past my booked time while I had a crying baby and for her to come and say I'm going for lunch.like 2 hours later by time got seen. Never going back there again.

I have been waiting here for one hour again. And I only need IM injection. The GP in here do not how to respect the patients at all. Why they just said”we r busy” as a excuse. Every patient waits for u, u told us to come to GP 16: 30 but we wait for an hour and still hit us.
I felt depressed and my throat is quite sore, I can’t even swallowing food. However I sew that doctor just walking around and chatting with nurses.
I have no idea why they always mentioned therapeutic relationship between patients and doctors in uni. Doctors do not take care of their patients, they just think they can fix everything. They think they have higher hierarchy than the patient. Sometimes, why people need to pay money for signing a form? Most of my friends have to wait more than half an hour in this GP.

Very expensive! $21 for a script on the phone & around $70 gap if you don't hold a health care card. Even HCC holders have to pay at least $40 gap. Their website is way out of date; ie, fees page is wrong, Dr Madill has not worked there for a year or so, but his name is still there. UPDATE YOUR WEBSITE NSMS! Just one of the MANY reasons I would never recommend this practice.

I would not recommend this place to people doesn't have Medicare or concession card.
This place is profit-oriented.
I needed a doctor to filled a health assignment form which only could take maximum 10mins, that took my doctor 45mins (they recorded the time). All my doctor did is asking me questions and filled the form and printed out what I needed to buy and I paid $109 for that.
I felt like my doctor is taking her time so I could be charged more!
For the same services, my classmates paid around $70 and I paid $109 for each time!
And when i complained about that, the nurse I told to is not nice either!
You felt like be ripped off yet you can't do anything about it!

I was initially told that my consultation would be bulk billed. As I was sent back to the waiting room after seeing the Doctor, in order to see a Nurse, I was informed of the charges. The Receptionist denied that she ever made that claim and insisted that I payed. I was also refused a Medicare rebate on that day and had to come back later. I would not recommend Northern Suburbs Medical Service in Mowbray.

All the doctors I have visited here are very professional and friendly.
Dr Jackson is my regular GP and he is always willing to help.
The staff are good too.
Daniel Foot.