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The Watson

Address 33 Warwick St, Walkerville SA, Australia
Phone +61 8 7087 9666
Website www.artserieshotels.com.au/watson
Categories Hotel
Rating 3.7 64 reviews
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The Watson reviews

64
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Nathaniel
11 January 2024 15:31

Very cosy, delivery for UberEats MenuLog doordash, always meet on ground floor to collect food from driver

Ray
21 October 2023 10:52

Apartments are clean and well equiped. Super friendly staff. Convenient location with lots of amenities and eateries nearby.

Ness
24 May 2023 5:16

Omg was a great place to stay aircon wasn’t working well room did get warm, very quickly
I really enjoyed it beautiful and clean swimming pool was amazing very relaxing pity about the restaurant not being open but we walked down to the pub and had a great dinner recommended to stay there so close to everything

SylvarLorali
23 December 2022 20:54

Abit sketchy. The room we stayed in wasn't a room owned by the hotel - it was privately owned so it was kinda like an Air B&B situation.
We didn't know this, until we got here.

The room itself was okay.

Tracey
13 December 2022 1:44

Clean and comfortable rooms with great view.
Convenient access to supermarket, shops and cafes.

Found the manager to be obliging and attentive. Due to a booking error, the manager upgraded our room at no extra cost for our last night and tossed in a complimentary breakfast. Our luggage was moved and waiting for us in our room by time we arrived back later in the day with minimal disruption.
One small negative. WiFi wasn't reliable however, this would not be a deterrence from staying at these apartments again.

Andrew
09 December 2022 21:18

The Watson is located in Walkerville, which is a short 10 minute drive to the centre of the city, however the location benefits from a small shopping centre and is in a quiet area within a mainly residential setting.

The on-site cafe closed the week of my arrival, however, located less than 100 metres away is Coffee Institute - serving good food and possibly Australia's best coffee. The service from the reception team was also great. The room layout was suitable for families, singles and business.

However.the rooms are starting to show their age with some chips in the furniture and a good clean of behind tv's, balconies etc needed as a fair bit of dust was floating around. Sadly, with the shortage of hospitality staff at the moment, cleaning teams are pushed to their limits meaning that deep cleans are done less frequently. The bathrooms, kitchen and beds were well cleaned.

Also- for Accor Loyalty Members- this hotel still takes a refundable deposit on check-in, which when their is not mini-bar, on-site restaurant is something to be aware of. While I expect this when booking through a third party or not through their loyalty program, is something that most properties now simply take a $1 charge to check that the card is working on arrival when a loyalty member.

The Watson is a hotel that I look forward to visiting again when in Adelaide- as I generally make 2 or 3 visits a year and the property is overall excellent!

Ren
30 November 2022 17:01

Overpriced, rude staff, was windy and literally sounded like a recorder was playing in the corridors, little to none toiletries, old tv, for 180 a night a complete waste of money.
Forced me to catch a taxi across town to bring back a credit card or non refundable. Then refused cash deposit and advised on checkout we wouldn’t see it for 5 days. 180 has turned into 340 for one night.

Penny
29 November 2022 16:02

This is not a hotel. It is not an art series. It has no services. The hygiene of the room is shocking. Layout doesn’t work. No natural light. No mini bar, no restaurant, no nothing.

Craig
28 October 2022 9:06

Stayed here for quite a few months back in 2019. Staff and always friendly and helpful and welcoming. Rooms are modern and spacious, hotel is in close proximity to restaurants and supermarkets and for a hotel 10 minutes from the CBD it is peaceful and tranquil. I don't know if James is still employed at the front desk but if he is.give that bloke a raise this instant.what an absolute legend, I'd recommend this hotel to others based on the customer experience he provides alone. My only criticism would be the blinds (if you can call them that). They do absolutely nothing to stop the blinding sun penetrating through the windows every morning and lighting the room up like a Christmas tree.

Josiah
27 October 2022 3:39

Friendly staff and great art work. I love the art series scent. Manager was great and provided good service.

user
25 October 2022 7:38

Great room with fabulous views of the hills. Check in and check out staff were on point. We will definitely be back.

Pamela
19 October 2022 10:53

We stayed for 8 nights. The view was amazing the apartment was spacious, beds comfortable and perfect vicinity to woolworths, pharmacy, cafes and restaurants. The gym had everything with plenty of room and aircon. Three large lifts meant no waiting to go to upper floors. Friendly staff. Secure entrance.

Downside: beware*** washing machine marked and stained our clothes. The unit itself had no cutting board, a very very tiny bin, only minimum kitchen utensils, no salad bowl, no Tupperware, only 3 of: bowls plates, dining chairs, lounge seats. No broom, no brush for dustpan, no vaccum. Carpet got very dirty. This was not ideal for a weeks stay.
I dont mind not having the above but when you are paying 5star rates one would expect the minimum.
On mentioning no broom or cutting board to the front desk the reply was that it's not up to them its up to the owner of the apartment itself.

Marki
28 August 2022 16:09

Really happy with my experience at this hotel.

Rooms were clean and quiet.
It has this outdoor deck that is pretty neat too.

The staff were also super friendly and the check in/out process was fast.

Unfortunately I didn't get to experience ask the amenities, but I'm sure they were also well presented.

I'll definitely come back.

Aruna
24 August 2022 6:17

"Im so upset will never ever come back here"these were my views on Friday afternoon at 4pm when my check in was delayed and we had to get ready and be at my daughters 10th birthday at 5pm. Our accomodation was prepaid in full a day prior and i arrived with my kids at 3.30pm to check in. I knew there was a $100 deposit for the room which had to be paid at check in. Upon my arrival the amex card that was under my name couldnt be processed for the deposit as after i realised the amex system was under maintenance. I had my husbands debit card with me and when i said to the front staff that i would pay from that he declined saying you not allowed to though we have both our names on the card and its a joint account because my husband was not present physically. I proposed to give my husband a call or a text message to show the front staff but he said thats unacceptable. I was devastated as we had so much to do, children on my side time running short and stuck for a $100 deposit despites paying full accomodation price. Than i proposed the idea of cash deposit, to that the staff said that would be $200 and dont know when that would be approved it may also take late and you will need to wait, i said to him its 4pm now negotiating and i cant wait any furthur for a 5pm party. I was left with no option but to go find a bank which was 5km away and the heavy traffic flow during the time period. I drove with my kids and deposited the cash in my another card name drove back than only i was checked in. By that time it was 4.34pm, children were upset time had gone and we had to be at the party at 5pm. We just changed and went. Came back and i never ever wanted to look at this staff member again till we checked out next morning. In the morning i was so lucky and happy to meet Sushant and he asked me how was my stay i was clear and frank to him. The way he confronted me and understood me that just made our day. We left happy and not sad. Thank you Sushant for being there and your such kind beautiful thoughts. We are now leaving with good thoughts.

Mr President
22 August 2022 6:55

Nothing special - overpriced - bad, very bad Wi-Fi. Friendly staff. Coffee shop downstairs not a restaurant.

Alli
08 August 2022 3:16

I can’t fault the service we received at the Watson Art Series in Adelaide. This morning during my stay, I became really unwell and escalated to having to call an Ambulance. The staff were patient, kind and genuinely concerned our safety and nothing else.
Thank you Sophie and Debby (and a male we didn’t get his name) for having a swift procedure and making sure we were safe in their care. The suite we booked had everything we needed and Lonely Hearts coffee was pretty great also!

user
27 July 2022 21:15

Bathroom was filthy, footprints onto the tiles with shower screen dirty also. The complimentary body wash shampoo etc looked to be used as had sticky residue and fingerprints on the outside.
Balcony was filthy, both the concrete as well as the glass screen
For the cost of the hotel on a Saturday night, much better establishments to stay at elsewhere.
Very disappointing

Craig
03 July 2022 15:52

Very nice with all mod cons and everything is either walking distance or easy bus ride to town.

Eileen
06 June 2022 12:41

Nice room backing onto the river and wonderful sounds of the birds during the day. Conveniently located, near the city and walking distance to shops.

Radha
02 June 2022 18:07

Excellent property, great size rooms in a handy location, staff are helpful. The biggest drawback is they clean the room only once a week though they are happy to change towels and replenish toiletries. The mirrorbacked counter in the bathroom gets dirty with the way it has been designed and guests don't take a holiday and expect to clean. They should provide full service for a daily rate of $200+.
The rating on service does not reflect on the staff but the property's policy on once a week housekeeping service.

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