SYC - Mt Barker

If I could give SYC Mt Barker zero stars, I would! Im currently homeless which i called them and tried to explain but they were more concerned about my next appointment rather than the fact ive been sleeping in my car! They then sent me a text saying my appointment will be done over the phone and to be around my phone of the time of my appointment. I waited over 4 hours past the time of my appointment and then I received another text saying my payments have been cut and I have to contact them to re-engage even though I was never contacted, so i tried calling multiple times over a couple days but no answer at all. I tried leaving voicemails but it still took them over a week to answer. Once i did finally get in contact, the lady on the phone was really rude and couldnt explain to me why these sort of situations keep happening with SYC! ABSOLUTELY ZERO SUPPORT!