Stamford Plaza Adelaide

Stayed in the Junior Suite wow it was huge and very well laid out.
The property is in perfect location as you have the trams right out front and train station. Everything is close by and within walking distance.
The buffet breakfast was something to look forward to each day
Room service available, overall for the price was very good value and would recommend

We stayed here in November 2023.

The staff were very friendly and accommodating we booked the lead in room, but unfortunately the AC wasnt working, we let the team know and we were given a small space heater which we dealt with that night but Im always cold so it didnt help, so I mentioned it in the morning and the so kindly moved us to an upgraded room, which is worth the difference and should have booked that anyway. The Breakfast buffet was pretty decent too. All in all a good experience.

Hi
Our 5 star review goes location and to one amazing employee named Sharon who was the Egg station chef. Sharon was the most lovely friendly person in the entire hotel. She made breakfast an absolute pleasure. You need more staff like her. Nothing was too much trouble for her and she was so flat chat busy but still managed to make us feel so welcome. Thankyou Sharon. You made our stay great. The 3 star review is for everything else.
So our room was tired, no blankets and dingy. Had to ask for soaps, as room service seemed to have skipped us. Food trays left in hallway.
I agree with previous reviews of barista coffee not included in breakfast, for the $400 plus per night it should be. Parking was dreadful and scary. Worst car parking ever facility….
Location of hotel was great. Hot showers great. Sharon breakfast chef, EGGSELLENT.

The staff were nice here but I was a bit dissappointed with the service. I had an issue with the shower in my room and I let the 2 different staff know about the issue x3 times and they told me that it will be fixed 2 days ago but it still hasn't been fixed. The staff haven't let me know why the shower can't be fixed during my stay. I am just using the bath tub in my room because the shower isn't usable.

Horrible experience so far. Have been assigned to this hotel which does not come close to what they claim is a five star hotel. At best it is three star hotel.
The staff treat you like you are a infected even though I have received negative results.
The phone is broken and has a very loud static noise that gives me a migraine which restricts me from being able to talk to anyone on it.
Food is terrible (constant indian food) and have already been having adverse effects. I tried calling to get a medical staff member to talk to but they don't care.

TV is in a frame so I cannot connect other devices (laptop/xbox). They charge you for internet to get a speed that is faster then ADSL1.
The tap water tastes bad, and they charge you for bottled water.
They do not provide international adapters and try and sell them to you to get an extra $15 for device.
Movies are expensive beyond belief.

Extremely slow at brining anything up to you and most of the time ignore your requests.

NSW Health should review the standards that this hotel offers to their guests as they do not follow some of the points that are listed in the info sheets that NSW Health states that the hotel should provide/address.

An update: medical staff came by 36hours later and wanted to discuss my medical issues in public, otherwise told me I need to buy a sim card to speak with them over the phone. Is this even legal?

Stamford Plaza email to advise that they are now a “medihotel” and are cancelling my booking… They offer to move me to another hotel at Glenelg (which is completely unhelpful as I’m attending an event across the road from the Plaza), or to offer a ‘credit’ - also completely and absolutely unhelpful. Bottom line - if you Stamford are cancelling paying customer’s bookings because you want to instead act as a medihotel YOU GIVE CUSTOMERS A REFUND. They then had the audacity to blame me for booking a ‘non refundable’ room - with no recognition or care that they were the ones cancelling my booking? ! What an absolute joke. Will be escalating this.

Great paired dinner and 23rd St. Gin pairing at La Boca. Good night, tasty food and lovely gin based cocktails. Good idea to have a Gin flight.

Have had to give it 1 star as you can’t post this without it but would actually be a minus. Absolutely terrible, was there as part of hotel quarantine, food was atrocious. Even have there TVs framed so you can’t plug any external device into them so you are forced to hire movies to entertainment yourself. When it came to checking out SA police and SA health told me I could leave at 00: 01 on my 15th day but hotel staff informed me unable to leave till 8am as they didn’t have the staff! Is this illegal detention?

They don’t even deserve 1 star!

First thing i noticed is that they actually treat you like you are the virus itself even though they know that you already tested negative.they don’t even give you a key to your room and you’ll be escorted to your room as a prisoner.
Wifi is not even 5mb (yes we are living in 2021 i think.)
Tv is framed on the wall so you can’t even plug neither your playstation or apple Tv and kind of forced to purchase their movies.
Food is horrible so you’ll have to keep either ordering from room service or from outside.
Who ever is planning to spend their quarantine days here or even after covid i highly recommend not to do so.

Haven’t stayed yet, but just spoke to Ben in reservations so helpful and nice to deal with. Congratulations Stamford for having this young man on your team
Liz Powell. I look forward to getting a response about my issue with Covid not allowing us to stay at this hotel

Quarantine place, treat people like in a prison. The phone in the bedroom did not work, gotta run to pick up from the toilet. Faucet was dripping all the time. Found a bug on the bed. Put 17⁰c, but still sweating.

Even though we had heard horrible reviews from friends about the Stamford Plaza Hotel we thought we'd give it a try. As we walked to the entrance we were greeted by an incredibly rude doorman who turned us away from the venue. After this heinous experience I would never recommend this establishment to anyone.

Absolutely terrible. Do not stay here. So confused how they can be classified as a 5 star hotel. The rooms are so old and outdated, like multiple other reviews have also stated. I have stayed in hostels for $20 a night that are better than this hotel. The food is revolting. Staff are rude.

Disappointing place. Was told when booking there would be free bottled water, $12 at mini bar prices. There wasn't.

On side of a bedside Cabinet at was filthy and we had to ask to have it cleaned.

Cudos goes for the quality of breakfast in the buffet. La Boca was noisy but the food was great.

Great Riverside area with limited options for entertainment - beautiful summer but limited appeal in inclement weather

Its really convenient staying here because of its location however the rooms are spacious and very relaxing. You can tell its an aged hotel but the maintenance here is top noch. My room had a passage which leads you to the big studio room. Thank you front desk staff super friendly and full of joks.

We went to see Jerry Seinfeld at the Entertainment Centre. It was so easy to step out of the Stamford and get on the tram which took us straight to the venue. The Adelaide train station is right across the road and the State Library and Rundle Mall within a very short walk. Friendly staff at the Stamford. My first choice when staying in Adelaide City.

Was here for a wedding and the venue was so elite. I felt like i was in new york and not adelaide. Food was amazing and staff were also lovely

The best thing about this hotel is the staff, particularly the Concierge Alex. He made us feel welcome from the first moment he saw us, went out if his way to help us, made all the guests he made contact with feel special. The other staff were also endearing and helpful but Alex certainly was a stand out for my Mother and I. The hotel itself was fairly standard 5* hotel but the staff make it stand out.

Clean tidy rooms my experience wasnt really good but it was just luck but I would recommend this place for weekend getaway nice ocean view rooms