sportsmed Stepney Healthcare Hub

Fantastic! Thanks to Michael Heynen who was so professional, supportive and helpful with my daughter and for your expert advice. Highly recommend for sport injuries!

Without knowing truly what my issue was with my shoulders got a $300 MRI for it to come up with nothing then getting asked to get a quarterzone injection which he basically said hopefully it fixes the issue never going again waste of time and hard earnt money

I have had some issues with my hips, which resulted in multiple surgeries. I have been seeing Dr Shahrokhi who has supported me from beginning to the end. I would like to start off by saying this man is truly a gentleman and has been respectful of us as a family as well as individually with our circumstances. He does not have a god complex, like some surgeons do and he was always shown a lot of patience and he would take the time to explain everything to me. He is definitely patient/person centered and he
was caring when it came to the surgeries that I’d had. I’d trust Dr Shahrokhi and the team at Sportsmed Stepney with my life. Thank you to all the kind nursing staff that I came across and a special thank you to Dr Shahrokhi himself. If you are looking for a surgeon who is caring, empathetic and kind, get yourself a referral to see Dr Sharokhi.

Consider going anywhere. Excellent surgeons, reasonable out of pocket expenses great staff good atmosphere and the food is quite amazing.

Ulnar Collateral Thumb Ligament Reconstruction.
Absolutely Fantastic. A huge Thank you so much to Dr Alexander from day 1 (and his team.) Also big thanks to nurse Justine (if I recall) in Recovery who explained everything about the Post Operation and after Care. Everyone was so kind and courteous from Arrival to Departure. Thank you All Guys. Very Highly Recommend SportsMed for your Treatment.

Just had an appointment at Sportsmed Stepney with Kyle Richardson. I could not be happier with the appointment. I came away feeling really hopeful for my path forward. The knowledge he shared gave me a fantastic understanding of my body and how my healing journey will look. He was incredibly respectful, understanding and thoughtful. I have always had a great experience at Sportsmed however the appointment I had with Kyle was worthy of taking the time to write a review.

I had to give one star as this is minimum. I did not have a good experience at sportsmed with my daughter and I would never go this place for any other treatment. There is orthopaedic SA and other places.who are honest and provide similar level of service with patient welfare at the top of the list. For this hospital making money or I should say extracting money from vulnerable patients by all means is the main priority. I was forced to choose this treatment for my daughter by blocking every other possible mean of getting any other treatment which is a very bad practice by a medical institution. On top of everything they operated at a time when no care could be given by this lowly institution for the first week of surgery. This was told to me just at the time of discharge. I had to access WCH for help needed for my daughter. Worst medical practice in Australia. Dr. Shahrokhi and sportsmed are both to be avoided if anyone wants any genuine treatment.

For the first time in two years I'm finally pain free thanks to surgery undertaken by Dr Rob Wallace.
Apart from being a great surgeon he's a bloody nice person.
I cannot praise him enough.thank you Dr Rob!
Thank you to all the nursing staff.brilliant and caring.

Hi, I had knee surgery yesterday from here. And I can't wait to give them 5 stars because their service was too nice. Dr. Shahrokhi was my surgeon. He is experienced and friendly. Moreover, all nurses are very friend, specially Christina. You are their responsibility untill you are there. So, I highly recommend sportsmed.

New total hip two days ago I'm going home in two days. Dr Rob Wallace you are a top surgeon and caring. Thanks so much and thankyou to all the nurses and staff at Sports med hospital. I had a wonderful experience and I highly recommend Dr Rob Wallace. Thanks Sports Med. Gareth Williams.

Very Disappointed and would not recommend the Dietician.
For an initial appointment I was out the door in less than 30min and hit with a $130 bill.
I was looking for assistance in lowering my cholesterol through diet management.
I had gone to the trouble of recording my diet history for the last 10 days, and provided a copy of my recent blood tests.
I was asked a number of generic questions about my diet and lifestyle habits, but no measurements of my weight height and activity level.
There were no goals set, nor a road map of any action plan to help me reach my goals. I wasn't even offered or it wasn't suggested that a follow up appointment to track my progress be made.
I was expecting at a least a personalised meal plan tailored to my needs; goals which set out ways to achieve a healthier and sustainable dietary changes, and altered according to body needs and preferences at subseqent appointments.
I was given this print out as suggestions for meals.

Just like to thank the nurses and the chef's for taking wonder care of me, had shoulder surgery day before my birthday and the next day on my birthday the chef's brought me in birthday cake and wished me a wonderful birthday, what a beautiful thing to do. Made my day. Big thank you to Dr Wallwork for repairing my shoulder.

Tore A bicep in my right arm and was referred to Dr Andrew Saies at Sportsmed. Dr Saies PA (Mandy) got me an appointment within days of my ultrasound and was booked in for surgery 5 days later. From when i arrived for admission, Lauren (nurse) who done my pre surgery prep, Dr Saies and his Surgical Team, The nurses in recovery, A Huge Thank You for making me feel comfortable throughout the procedure. From admission to discharge. A big thanks to Amba for your awesome coffee you made me and for your care during recovery. There are not enough stars in the universe to rate your Professional Medical Services. Can, t Thank you Guys enough

Had knee surgery today could not have asked for the better care

Professional care starting from appointment follow up to
Reception to the Nurses /Surgery
Thankyou
To all

Nice coffee and wraps as well

I recently underwent a surgery under Dr Domenic Leonello. The care I received was second to none. Dr Leonello briefed me on exactly what to expect and kept me informed through out the lead up to and post op. I had previously had a less than perfect experience on having an op on the same limb (at a different hospital). It is safe to say Dr Leonello and his staff effectively restored my faith in the system. Sportmed and DR Leonello are highly recommended.

My second day here at sportsmed hospital. Nothing but positive feedback about my experience. My morning and evening nurses were Kate and Sunny. What can I say. If I required anything they were there to assist. Dr Rob Wallace my Surgeon was the best. What a beautiful soul. Visited me last night and this morning to see how I was going. What a man. Struggling to walk but will make my way home to recover. My night nurse Raj was great. Just finished breakfast and had 43 items to choose from, can't complain. Dinner last night was awesome and tasty and once again a lot of choices. My experience was great

Great to see a doctor in the weekend clinic recently, great care and diagnosed problem efficiently. Extremely let down by the breakdown in communication between admin and the medical team. No call back from the surgeons office for days and questioned by the PA if I left a message when I left three messages. As a result I decided to see another surgeon outside of sportsmed and requested a referral. I have called 7 times over a number of days this week and been reassured it would be "sent today" on every call. I waited on hold for 40 minutes for the documents, with no result. Trying to problem solve, I asked if I could have a phone appointment with a different doctor today for the referral, I live in the country and have an injured leg, however I was advised I am unable to do a phone consult as I have to see the same doctor due to medicare. As per telehealth requirements for medicare billing, patients must have had a face to face appointment with the GP or another GP in the same practice in the 12 months before the service.
This has been a really disappointing experience.

I was charged $100 for sticking tape on me, the second appointment was charged $100 again for just talking to me. Physio is bad

I had elbow surgery down Monday, and feeling rather anxious and nervous about it all. From the time I checked in at reception, till the time I was checked out ready to go home those girls were nothing but caring, friendly, kind and courteous.
Would I recommend sportsmed, yes absolutely.

Physics don't support Medicare care plan system. Gap payments, difficult physics that thi k they know better than your care plan and treat you like a.mental health pt instead of paying customer. Difficult payment system. Ruined my ability to use my 5 visits. Felt they think they are too good for care plan pts.