SILK Laser Clinics Hyde Park

I've book multiple treatments and have had great results. Mia has been looking after me, she is extremely thorough and does an amazing job.

Mia has done a wonderful job with my laser hair removal. Specifically decreasing the hair growth on my arms.

I have always been very happy with the service but I didn’t know you had to use the sessions I bought within a certain period. I would have appreciated a reminder when they were about to run out Bethany

Nat was great. Gentle, thorough and careful while make sure I understand what’s happening. And so far I’ve got great results.

Had skin needling done with Michelle, she was absolutely amazing. Michelle is so knowledgeable and so informative! Will be back again

Best laser in Adelaide! Staff are always friendly and on time and I have had the best results! Been coming here for 3+ years and don’t have any complaints!

I had a very good experience here with Natasha, she is very lovely I highly recommend her. She’s very careful with her work and very nice

Been getting laser hair removal with Bella and absolutely love the results. All the staff are friendly and accommodating. 10/10 recommend!

Having bought a couple of different laser packages for my 15 yr old daughter I can only say how utterly disappointed I have been of the overall service of Silk Hyde Park. While there were initially a couple of lovely technicians that were very kind and made my daughter feel comfortable, they have been few and far between. I have read the other reviews and think maybe I should have said something sooner to find a regular reliable technician. Multiple cancellations of staff meant that our well in advance booked appointments didn’t occur, and re booking was impossible. I was told that Tea Tree Plaza could fit us in (at least a 30/40 min journey each way) but not Hyde park for the foreseeable future. When I asked if we could split the packages to try and fit her in I was told no, they wouldn’t consider that. On one occasion I picked my daughter up early from school to get to the only available appointment, only to be told that she missed a little spot shaving and it was now against policy for them to assist and so the whole appointment was cancelled because they wouldn’t split packages. On another occasion she was declined because the technician asked if she had used fake tan recently, she responded yes, three weeks previously and there was none left on her skin. She was refused the session and re booked for 11.30 on the following Tuesday- she goes to school! Ultimately it became apparent that this salon does not have the capacity to service the packages that we bought in advance and sadly my daughter is so anxiety ridden at the thought of a session at this salon that it’s just not worth it, even though we have barely completed half of the purchased sessions. I am not sure if all the Silk salons operate the same as this one, but please beware.

I have been back multiple times to see Lisa:) Treatment is spot on every time. She is extremely knowledgeable and professional

I have my Laser hair removal with Natasha and is best laser therapist I've had! Great results and always feel comfortable! Grateful!

I had my laser appointment with Angela. She was amazing and made me feel very comfortable as I was a bit nervous. She was so friendly and we got talking and the appointment went so well I can’t wait for next treatment with her. My skin feels like baby skin!

I had laser hair removal with The very lovely and professional girl Natasha. Natasha made me feel comfortable and welcome. I am extremely happy with her skills. Strongly recommended!

I came in for a consult and laser hair removal in Angela. She was so welcoming and made me feel comfortable during the process. Angela was so knowledgeable with the products at the clinic and took her time to explain the products to me. Angela cares about the needs of every client to ensure they get optimal results. Would definitely come back and recommend:)

I had my appointment with this beautiful lady, Natasha. She is so professional and I couldn’t realize how time passes. She is so kind and I felt very comfortable with her. She talked with me during my session and gave me advice on how to look after my skin while doing my treatments. I highly recommend her to anyone who wants to get amazing results. She is absolutely so professional and I always try to get my appointments with her. I am pretty sure the business is also proud of having Natasha in their team. I always recommend Hyde Park clinic to my family and friends.

Very comfortable and relaxing atmosphere whilst being professional and informative.would recommend Hyde Park clinic for great service and results.

Angela is such a lovely and nice consultant to have laser me. She makes me feel comfortable every time and does an awesome job.

Current staff clearly needs training on communication and adhering to basic safety measures. Would not recommend.

To be fair my last two times there probably few months ago-were great. They were people who know what they were doing.

Very friendly and knowledgeable staff. Michelle is amazing, she will look after you extremely well!

Not sure what’s happened at this business over recent months but their customer service has become a definite concern. Not sure if it’s a change of management but something is certainly off. Several friends had mentioned this and now I see it for myself.