Oscar Wylee Optometrist - West Lakes

Beautiful store with beautiful staff that make the dreaded decision of picking glasses so much easier. They shared and showed me all of my results, and pictures which the last place I went to didn't do. Definitely be back for my next appointment.

Excellent service, the staff are wonderful and the range of glasses is so up to date and funky. So handy being at West lakes.

Oscar Wylee West Lakes has now become our choice for eyewear and eye health. We have been going to another provider for over 15 years but wanted to look around for new styles of glasses. Oscar Wylee has a great range and to top off the experience, the staff and optometrist were helpful, professional and patient whilst I tried on every pair of glasses! I highly recommend Oscar Wylee at West Lakes.
Regards Tricia

Hi everyone,
I just had my eye test this morning and it was amazing. The optometrist was so kind and welcoming. The test was fast and pleasant, i was even shown the pictures of inside of my eyes with a thorough explanation of my eye health.
From the moment i arrived, i felt comfortable and welcomes by each of the staff present. Thank you for a great start of the day.
Greetings from Glenelg, 5 stars!
Charleen

The team at Oscar Wylee Optometrist West Lakes are all really friendly and helpful. I loved the range of frames that were available. The prices were very reasonable and it was a very low cost out of pocket after claiming medical benefits for my three pairs of glasses.

I was hoping for better service. The guy who did my eye pressure and photos was not very personable and kept raising the eye machine high and uncomfortable for my neck even though I told him a few times. The optomitrist was nice enough but I feel like more tests could have been done and I was prescribed glasses for 0.25 which I read is just not necessary. The customer service was lacking and I had high hopes as they sounded so much more promising over the phone.

Every single human that works here has been so helpful and patient and Hannah is just the loveliest. The glasses are exceptional, the styles are great and you can find whatever colour you want and don't have to miss out because it's not in the style that suits your face. Every pair will be an Oscar Wylie from now on.

Greatest staff! Love love love my glasses! Trinity, Hanna and alk the staff were so helpful! Highly recommend this store

The staff at Oscar Wylee west lakes were awesome, super friendly and knowledgeable. My glasses came in super quickly also.

The whole process was so easy (in comparison to my previous optometrist). I had my new glasses within a week and a bit. The girls were lovely and the service was one on one the whole way. Definitely going back for sunnies.

Outstanding service from the friendly staff at Oscar Wylee West Lakes. Especially optometrist Trinity and store manager Hannah. Simple online booking system to arrange the eye test. Trinity was knowledgeable and explained the examination process clearly. There was also a wide range of glasses on display. I usually find it difficult to choose glasses, but Hannah was very honest and helpful. I will definitely come back again. Thank you

It was so bright and well presented. The glasses were so beautifully displayed and there were so many choices. I have been to other stores before where the glasses seemed smudged and a bit dusty, however all the glasses that I looked at were lovely and clean.

STAFF:
This is the main reason I wanted to provide feedback. I have had some bad experiences in stores so I was a bit hesitant to come in. I did call before arriving to ensure that my inquiry could be resolved in store rather than online. I had a chat with Mikey and he explained the process to me and I felt very confident to come into the store.
Mikey greeted me as soon as I arrived in the store and asked if I needed help. I originally only wanted to get new lenses put in my existing glasses, however I felt so compelled to buy additional sets of glasses.
He spent the time to look up my details, confirm my prescription and find the most value for money way to purchase my glasses. From start to finish I felt very comfortable and informed. He is a super star.

I look forward to my glasses when they arrive. I will definitely be recommending your store to all my friends and family and plan to get my next eye test in store with your optometrist Dien (she was lovely and also welcomed me when I arrived in store).

Hope the staff can get a big bonus this year! They truly deserve it.

A really great experience. Thanks to Atefa and Dieu. Atefa helps me alot to find the pair of glasses that suited me. Definitely recommend this place and both Atefa and Dieu was so helpful, definitely comeback.