OPSM Mitcham

Could not rate the service and expertise of the staff more highly. Shout out to Jean and Caitlyn
When I picked up my glasses (well before they were predicted to be ready) Louise walked me slowly through my first pair of multi focals with Lara cheering me on!

Highly recommend the service I received at this store. Staff very welcoming as you enter. Prompt and efficient.my appointment was on time. Thankyou

I attended my local OPSM (Mitcham, SA) as I had broken the nose piece off my glasses and needed to replace them.
I was greeted well and when I explained my problem the dispenser searched the system, found my frames were in stock and proceeded to fit my current script lenses then and there.
In and out in 10 mins with new specs.

Great service.

Staff member could not have been more helpful, frendly and professional, a true asset to opsm. Glasses were exactly as ordered.

Excellent service as always, in an out in 30 minutes with a new prescription and the right frames. Cheers.

Nearly ten years with Mitcham. All the staff are cheerful and friendly. They have high quality frames at good prices.
Until it recently happened, I would not have believed that I could get a same day appointment and referral to Flinders Medical Center for a serious eye condition - on a Sunday.

I have been going to the OPSM Mitcham store for many years and would not go elsewhere because I believe Linda is the best optometrist in Adelaide. She is very knowledgeable in doing her assessment of your vision.

The store staff are very friendly.

Always smiling, happy faces that greet you and always excellent, quick service from highly professional optometrists.

Really helpful optometrists that helped with testing my eye and contacting Flinders Medical to book an appointment with an opthamologist - really happy with OPSM service!

The optometrist I saw recently at OPSM Mitcham, Theresa Nguyen, is the best I have encountered in recent years. She is very knowledgeable, thorough & has a lovely gentle manner. Theresa did not talk down to me and took time to explain the problem I’m having with blurriness & other complications post cataract surgery & possible treatment by an ophthalmologist.

Excellent service
Great glasses.
Rayban stories are the future of glasses.
I cannot fault them.

Quick and efficient service with very friendly and knowledgeable staff, young optometrist who assessed me was very thorough

The service staff and the optometrists at OPSM in Mitcham are lovely. They are always on time, personable, efficient, and clear in their instructions. The store is nicely presented and clean.

The service was very good and the staff are very friendly. There is a fabulous range of eye wear to choose from:)

I had come for a second opinion on my eyes as I had already spent $1000 on 2 new pairs of glasses and was still having difficulty seeing. The optometrist was very thorough and retested my eyes and found a small anomolie. I felt totally confident that I had been assessed correctly and communicated with on the issues I was having. Then when talking to staff about choosing glasses for computuer work and getting my other pairs redone to the correct script, she always put me first and came up with some strategies to avoid replacing the lenses on the previously done pairs (by another company) as I had used up all my health fund benefits for optical until 2021. I salute all and would definately recommend as at now time did I feel any heavy sales push. Thank you

Appalling customer service. I went in to purchase a cord for glasses for an elderly friend. The tall man didn't acknowledge me, I know he was using the computer at the time but still couldn't just look up or say anything. The young girl was with a customer, she couldn't acknowledge me either. I walked around for a few minutes and found the cord myself. I stood at the counter to pay for it. The girl's customer had left, she still didn't acknowledge me then went and served another man in front of me. I only stayed because the cord was only $4. A third woman finally came out from out the back, she served me. I told her how nice it was to finally be acknowledged. She was sort of taken aback, she said oh I'm sorry. Not overly caring about the situation at all. Don't bother coming here. Go to Spec Savers or Laubman and Pank.

A great place to go for eye tests and extremely helpful staff giving advice on frames. We have been going to them for quite a while and we are always impressed.

I had an annual check up yesterday with Linda, I was blown away by her knowledge, advice, outstanding patient care and professional manner.
The floor staff were equally impressive.

Amazing service. Took some prescription sunnies back after almost 2 years because the lenses had ‘crazed’ asking for a quote to put new lenses in. After reviewing staff pointed out that all OPSM lenses had a two year warranty and that they’d replace them for me. Great customer service. Many places wouldn’t provide that level of service and transparency. Ask to see Lara

My Eyedoctor was great she was so friendly and helpful. Actually all staff were very nice and welcoming. Would recommend!