Muffin Break City Cross

I don't like to give negative reviews but this store needs to improve on customer service. There is rarely anyone out the front serving and they cannot see customers from the prep area behind a brick wall

Chai latte tastes like just milk and was full of powder.bacon and egg roll tasted 80% of butter and the chicken caesar roll had cold chicken, unmelted cheese. Service wasn’t the greatest either. Don’t recommended especially with the high price.

Service here is a disaster! No idea what they're doing when they're not looking a their phones!

The worst coffee ever had in Adelaide they don't know about coffee at all and their attitude towards customers is nasty and rude. I don't recommend it at all!

Customer service was not at all acceptable. Ordered a Double shot macchiato with no milk only froth. I received a large milk coffee with lots of froth, when questioning it I was told that because they dont have small cups and this is how they are made. Staff proceeded to make me wait while making other coffees and told the other staff memeber I was complaining. Then when I received a new one it was it was no better still half a cup with milk and froth. I asked for her to re make it as there was milk in it she said you didnt ask for no milk, I said you need to talk with your staff memeber as we ordered it without milk. The other staff member made it this time right. Very disappointing that this is the representation of the company. I will never go again nor will I recommend! Very rude staff.

Muffin Break City Cross has moved and looks fabulous! Great coffee muffins and lovely staff. Keep up the great work!

It has been the worst experience ever to visit this place. The staff member Emily has not only thrown callous attitude but the way she served the coffee, was extremely insulting. Typical Racist. Don’t understand, how can they afford to have such person handling the counter and dealing with customers.

I had a cheese tomato toastie that should taste like a toastie not sweet like muffin, it wasn’t worth it n wasted my money and time

Easily the worst pie I've had.
It came out incredibly hot I couldn't even hold it through the bag, so I had to leave it for 20 mins to cool down.
Then when I did start eating it, it immediately broke apart and spewed it's meaty innards everywhere.
I don't even know what to do with this mess and I'm still hungry.

Visited once and ordered an iced chocolate and it game out weirdly powdery? And tasted almost like sand. I let it go and decided to visit again, ordered a ham and cheese croissant and it was badly toasted and lukewarm. Definitely won't come here for pastries, or iced drinks anymore until they do better.

Harriette made my muffin cross experience really fun! And makes the cafe more vibrant, good food too

Used to come here a lot before work. Best coffee ever with great customer service. Bit slow but the wonderful service makes up for it.)

Used to work across the road a couple of years ago and often came here for breakfast because the muffins are great and the service is genuinely cheerful.

I’ve since found out I have Coeliac disease, and it can be hard to find gluten free breakfast. But I know Muffin Break usually have something gluten free on offer and I have always loved the coffee here.

Turned up and there were two gluten free muffins to choose from.gosh! Eenie meenie miney mo.gf berry muffin it is. Gluten free is on the top shelf and well separated from the normal ones, so little risk of cross contamination.

Service is still cheerful and lovely, in fact I think it is the same guy who used to serve me when I was working nearby, and the coffee is still awesome. Gluten free muffin is really good; perhaps not as moist as a normal one, but still sweet and delicious.

Just beware of thieves in City Cross. I put my tray down on a table, turned to grab sugar from the dispenser behind me, turned back.and a cheeky sparrow was nibbling the edge of my muffin!

Never again. Really bad customer service.
Specially if you are a person of colour, they will treat you like a second class citizen.
Burnt food and bad customer service.

I used come here alot even today as well but today i forgot to scan my card i told the girl working there about this and she told me it’s too late. But because it is not my first time I’m having coffee from Muffin Break noone did that before. I will never cone here again.

Love their muffins, they're always fresh & they have a great variety. They even have some unusual muffins, they also have a good range of gluten free muffins. Their coffees are good also. It's our favourite go to place.

Never again
Ham and cheese croissant, cheese burnt croissant steam rolled.
The mrs wanted a Ham cheese tomato toastie on white bread ordered comes out with brown bread when questioned told that's all we had.

WTF Saturday lunch time understand may be 4pm.

Could not even get the coffee orders right when I took my half strength cappuccino back got the most evil look like to say how could you.did they not understand me?

Well people we pay for a service and an item if it's not up to standard why should we accept it? Sick to death of fast food, coffee shops even OTR outlets using POORLY trained staff slapping togeather discusting food and beverages.
Old fashioned services people that care where have they gone

Always having a cup of latte before heading off to work. But today my coffee had extremely hot temperature. Please considered!
However, the service is nice

A cafe that doesn’t charge extra for ‘alternate’ milk! Service is friendly and if you go late in the day they clear out their muffins, 4 for $10. The muffins are always entertaining in that they overfill the pan but this gives you extra ‘top’ and everyone knows that’s always the best bit anyway

Visitors from Melbourne, this place is great, fresh tasty food, great service and staff, some Melb outlets should take a leaf out of their book. Recommended!