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Mogas Martins Plaza / OTR Parafield Gardens

Address 237 Martins Rd, Parafield Gardens SA, Australia
Phone +61 8 8419 7936
Hours 00:00-24:00
Website www.otr.com.au
Categories Convenience Store, Breakfast Restaurant, Cafe, Coffee Shop, Fast Food Restaurant
Rating 2.4 15 reviews
Nearest branches
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Mogas Martins Plaza / OTR Parafield Gardens reviews

15
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Chris
27 July 2023 0:37

Called in this morning to purchase a donut ($3.95) paying with a $50.00, even with the screen showing cost, payment and change the server could not work out the correct change to give back to me. I gave up an requested my money back.
Whenever purchasing from this OTR please check your change before you leave the counter.
If I could give them no stars I would, dealing with customers money and getting their change right especially when it is on screen and he couldn't was unbelievable. Will not go there again.
By the way store was not busy

Chris
10 May 2023 2:01

Absolutely nothing but unless employees there not one person can reorder or do stock taking right how hard is it to reorder products before they actually run out Absolutely should be shut down

Karbalaie
21 August 2022 14:42

Worst customer service tonight
Asking the staff a friendly question, dude rolling up his eyes like he owns the place.
They bring shame to OTR and it’s Reputation.

glitt3rfly
04 August 2022 12:16

Guy who served me had a friendly manner.not a good variety of snacks or hot food, the shop is rather small.

Michelle
13 May 2022 23:16

I am so sick of going to this OTR at night and having to stand at the night window repeatedly ringing the night bell, for sometimes up to 10 minutes, then when the male staff member (this never happens when its female staff) could finally be bothered coming out from the back to serve me, he walks around the corner talking on his phone!
If one of my employees did this to a customer, they would dismissed instantly!
It is absolutely atrocious customer service to leave anyone standing outside alone at almost 3am so he could finish chatting with his mates, and this happens far too often, and not just at this OTR.
I will also be making a formal complaint about this incident, and any that occur in the future!
These people are paid good money to serve OTR customers, not to ignore customers, and hide out the back all night chatting on the phone!

Derek
17 April 2022 17:19

Convenient location
The store is getting a little old
Although clean
Great customer service

max
18 March 2022 9:59

One of the best servos around extremely welcoming and friendly staff makes some of the best coffees. Always brightens my day

Aaron
10 March 2022 20:36

Don't shop here if you're a fan of those Mexican soft drinks they're selling in the glass bottles where it states on the fridge bottle opener available at the counter, that's not the case it's false advertisement. Because I tried to buy one just few minutes ago. I don't know if it's just my local store or a state wide problem but Perignon corporation need to get on it.

Suleyman
02 October 2021 5:54

I only go to on the run.quality fuel. Great place for basic shopping prices are very competitive. Very friendly service.

Laura
13 November 2020 13:16

Good petrol after using other local petrol outlets to have sub quality fuel go in n my vechile break down I only fill up here b great if diesel was more easily accessible but still wins hands down for quality fuel cheers

Max
29 June 2019 22:08

Was good until they installed pre paid pumps but the lady manager has to be the most arrogant piece of work terrible customer service wouldn't go back if I ran out of petrol outside the place

Tomasz
12 February 2019 17:54

The worst station I saw. Need to paid before and then go again to collect excess if you paid more than can refuel. Terrible experience, very slow service.

Allyson
26 February 2018 16:12

Awful, chick that worked Xmas day n the next day was so rude to us. Would never go there again as she abused the other customers as well. Nasty girl whom should NOT work in the service industry. Thankfully Gawler don't have such dismal staff! Put a real dampner on our Xmas. Such a biatch!: (

mrworldwidebiatch
19 January 2018 18:00

Asked the lady staff member where the nearest toilet was today. Lady said she doesn't know. When asked where she goes. "In a bucket out the back" we have no running water or power" hope they have some wipes out the back for staff to wash up once done. Avoid this place like the plague. The lady there has obviously had enough of working there.

abdul
11 October 2017 21:54

Mostly Cheaper fuel than any other gas station. But all the pumps were prepay pumps, if you are in a hurry. Avoid this place.

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