JW Furniture

Would recommend. Beautiful looking furniture with good quality, great communication and fast delivery. Assembly of flat packs can be complex.

Poor quality - absolutely disgraceful customer service. Some how magically all negative reviews magically disappear buyer beware!

Reply is even more lies - I’m no “friend” I am the user of said product and wife. You people are a disgrace to deal with.

Excellent. Very happy with the 2 pieces of Stephanie we bought. Shipping perfect. Lots of packaging though, great for the furniture, not sure what to do with that now.

The communication was fantastic from start to finish. We are somewhat happy with our tv unit. It definitely brings our media room together. However, upon arrival, there were a few white dots on the cupboard doors. It just have been from the dots they put on the inner doors to show where to screw the nails. We were able to remove it with minimal damage, however, as pictured, it did not come off completely. Given how much we spent, we were expecting it to be pristine. The quality and look is great, nonetheless.

Absolutely thrilled with the Nora Entertainment unit. Looks every bit as good as the pics indicate on the website. The packaging and delivery of the product was first class. Will definitely buy again from JW.

Everything about dealing with JW furniture was seamless. From the communication by Anthony, to the delivery process, packaging to the arrival of the final product. We were delighted to receive our Danny tallboy and entertainment unit. The furniture was just as described and the quality was exceptional. Beautiful furniture

Great experience from start to finish, including the delivery driver Tony here in QLD. The product is awesome and we love it. Easily recommended and would buy again.

Love my new entertainment unit. Very happy with JW Furniture who were constantly updating me on my furniture and delivery was easy.

We recently purchased the Nova entertainment unit.
Delighted with the look, feel, and quality. The assembly was straightforward and the instructions impeccably clear.
The service from JW was excellent - highly responsive and professional. Everything as promised.
Really happy with the purchase (and we have high standards).

After many hours of searching for the perfect unit for my hifi and CD's, found the exact item we needed at JWF. Awesome service from start to finish. Exceptionally well made products that are so well packed it takes an age to unpack them

Definitely a 5 stars for the company and for the product. I bought Kinsley Entertainment Unit, as we were moving into new place, I didn't know exact day of moving. Wrote email to JW and they agreed to deliver it when it's comfortable for me. Great customer service.
Accurate delivery. TV unit was wrapped into several layers with double corners/ sides protection.
The TV unit itself is a great quality furniture and modern design. Very satisfied with it!
Highly recommend JW furniture, you won't be disappointed.

Ordered our enterainment unit online from Queensland as unable to find exactly what I wanted locally. The ordering process was easy and the follow-up from JW Furniture was excellent. The unit arrived on time and was exactly as described and shown on the website. Delivery driver was friendly and helpful, and continued to contact me throughout the day with updates on expected arrival time. Very happy and highly recommend.

Bought the Monica Walnut Desk for my home office and love it. The quality and colour are fantastic. The body of the desk came assembled, I just needed to attach the legs. Really well packaged too so it arrived perfect. Great service and communication from JW Furniture. Highly recommend this desk.

We recently received our 240L white top Nora Entertainment Unit. Communication was prompt and the overall design & craftsmanship is excellent. All pieces were well packaged. Thanks JW! Will definitely return.

Absolutely thrilled with this tv unit. For such a big size, we couldn’t have purchased this for the same price in a retail store. Communication was really good throughout and the pre-order came within the timeframe advertised. Delivery felt like a personalised experience and the courier was fantastic. It did come flat packed (which was as per the listing) and everything fit well, you’ll just need a drill to make life easier. Really happy with the end result, the photo doesn’t do it justice.

Bought a Jessica Entertainment Unit online. I was very hesitant at the start as I’ve never seen the quality of the products firsthand. The unit is very sturdy, easy to assemble and was really well packed. Beautiful design and has made a huge difference to our theatre room!
Extremely satisfied with this purchase!

Great quality and product just as described!
Timely delivery and excellent comms especially during covid.

First time buying furniture online was bit skeptical but it turned out to be amazing unit. Really happy with customer service too and delivery boys.

I recently purchased the Luna Entertainment unit with white draws from JW Furniture and, I have been absolutely delighted with both the product and service I received. The quality of the unit is second to none. It has beautiful aesthetics, with rounded corners and a contoured front facing. It instantly lifted the appearance of the room providing a modern, unique focal point that was not only very pleasing to the eye but also very practical with plenty of storage within the 4 soft touch draws. Despite it’s beautiful appearance it complemented my existing furniture very well and uplifted the overall appearance of the room. This piece was well packaged and came fully assembled. It was so great not to have to put a flat pack together which is the norm these days. I just had to unbox and within a couple of minutes I was siting back enjoying my new purchase. So if you want a modern piece that screams quality and you are over flat-packs or not good with your hands, I can’t recommend the Luna TV unit enough. It is my favourite purchase in years. The service I received from JW furniture was also outstanding. I have made a lot of online purchases over the last couple of years with lockdown and moving house twice. No other company has provided me with the quality of service that JW Furniture has. With most of my other purchases I was left wondering what was happening, and having to spend my own time following up to make sure that I was going to receive my product. JW furniture provided me with all the details I required and kept communication and updates coming without requiring any prompting. This gave me great peace of mind and I never had the need to follow up. My unit arrived as stated and more quickly than I expected it to at the time of purchase during covid lockdown. The delivery was very smooth. The deliverer personally advised me of when the delivery will be before hand, which gave me plenty of notice to make sure I was available. When they arrived they were very friendly and helpful. I am so delighted with the Luna entertainment unit and JW furniture that I have ordered the matching Luna coffee table. I am very excited to be receiving this before having family over to see my new place for Christmas. Thank you JW furniture for your exceptional quality & service. You have made these purchases such a delight and the checkout on your website was so easy to use.

Our Jessica TV unit and Zara Buffet arrived today. The products are so well-made and look absolutely gorgeous. This is the first time we shop with JW Furniture and will definitely come back again. Good work team!