Healthengine
| Address | Floor 2/432 Murray St, Perth WA, Australia |
| Phone | +61 1300 377 639 |
| Website | healthengine.com.au |
| Categories | Physician Referral Service, Dentist, Family Practice Physician, Physical Therapist, Psychologist |
| Rating | 1 8 reviews |
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Healthengine reviews
8Had a terrible experience with this service. I booked an appointment the doctor gave me the wrong script which it is what it is but then to try and get this rectified was a nightmare. I ended up just copping the loss and booking another appointment because I needed the issue fixed and then I didn’t even get the link sent to me this time for the appointment. So I’m now $90 out of pocked and still don’t have the medication I need. Health engine uses private practitioners so doesn’t offer a lot of quick solutions when you have an issue like mine.
Two days trying to book an appointment with the app not working only to get an email asking if I am still trying to find a doctor in my area.
Iam very disappointed by them, I booked an appointment for my daughter and took her from school just to go and find out the dental office is closed today. Iam never using this app again.
DO NOT USE - Doctors are not interested in providing help. My call ended with the doctor hanging up on me as I was still speaking without providing help with what I needed. They took the money
They do not respond to emails. PLEASE DO NOT USE THE HEALTHENGINE APP.
DO NOT USE. Left in tears after that phone call. Scammers. Literally asked for a simple antibiotic that I needed as I’m in agony with an infection and told to go off and do other treatments first. Explained to the doctor how much pain I’m in currently and how I’m not in any financial state to do what he was telling me to do, no Medicare or health insurance. Begged for something to relive the pain and he happily kept refusing. Never in my life have I spoken to a doctor with less empathy towards a patience crying on the phone. Told that I should be grateful with his expertise as a doctor as I’m not one. Rude & arrogant. Left $50 down with no treatment just a rude phone call.
Total waste of time. Booked appointments only to be told no booking with GP.
Time wasters.
If I could give less than no stars, I would.
This company took my money up-front and then told me that they couldn't give me the script that I needed.
I requested a refund of the money paid prior to consultation & they refused.
Go to Instant Scripts instead. I was called by a well informed Doctor who immediately issued an eScript for the ant-viral. They didn't take me payment until after consultation finished and & the eScript was issued.
Do not use - Not recommended. Still waiting for script 2 days later.
Took $$ instantly for friend but no email or SMS confirmation of video appointment, receipt or script for cold flu symptoms. 1 minute phone call for $52 video appointment- what a joke! Seeking refund - no reply from their contact centre.