Haigh's Chocolates

Great service and some of the best chocolate in Australia. What more could you want?

Thank you.

Great service by the staff member who was friendly and made some helpful suggestions in relation to a couple of gifts. The product speaks for itself. Great chocolate

Partner loves this shop, the variety in chocolates is very vast and delicious.
Staff always offer taste testing which we always accept, staff extremely friendly and approachable.
Definitely buy chocolate from here for people you like

Iconic South Australian business. High quality chocolates. Not cheap though. Location good staff are nice.

The ladies that work here are so lovely. Every time we have gone in they are always smiling, chatting and genuinely interested in your needs. Thank you!

Rude older staff member, instead of saying no sorry we don’t do that, she was rude and went into a questionnaire where I got the gift card from. Other shops you can buy smaller value gift cards with a higher price gift card. By not allowing that you done your self out of extra sales. No customer Service, I will never buy from this shop again.

Who wouldn't love Haigh's Chocolate. It was busy and they kept to the Covid protocols which impressed me greatly. Only so many allowed In at a time, the staff were very responsible, the range was of course BIG, so much to choose from. I love this place.

Chocolate, great service, chocolate and great service. Oh, did I mention chocolate and great service.
Will always thoroughly recommend this business.

Rude staff at the Golden Grove store. I wrote an email about the poor service and all I got was an automatic reply. No one has followed up since.

Terrible service, rude staff didn't care when we found MOUSE DROPPINGS within packaging. Avoid at all costs.

Great SA made chocolate and the dark chocolate is dairy free which is good for my niece who has allergies.

Lovely and genuine staff and products and they always offer tastings no matter how much you spend.
Expensive but premium.

Great customer service.love the chocolate.best in the world.special treat! You must have the Shiraz, dark cherry and champagne truffles choose your own out of the glass display cabinet.to die for they are so yummy.

My favourite chocolate store. They have simply the best chocolate. Unfortunately the sales lady only gave me one chocolate sample.they usually give two, hence only 4 stars.

It was 1st May 1915, when Alfred E Haigh opened the doors of the very first Haigh’s Chocolates store at 34 King William Street, Adelaide. Alfred began adding his own flavour to the industry and in 1917 he started producing chocolate-covered fruit centres, which we still make today.

Business was booming and it was time to expand. In 1917 Alfred bought the family home and land at Parkside South Australia where he built a small factory, now the Visitors Centre. In 1922, he moved shops to the Beehive Corner – still our Adelaide flagship store. Sadly, in 1933, Alfred passed away suddenly. His son Claude took over the running of the business, which had by then grown to six stores.

During the war years, supplies were difficult. Yet despite the sugar rationing Haigh’s managed to keep on trading, making boiled sweets and wrapped toffees for the armed forces.

Alfred’s grandson, John Haigh, joined the business in 1946 with a vision to take Haigh’s chocolate making to new heights. He trained in Switzerland with Lindt and Sprungli and visited the US to look at production, shop styles and marketing. John revolutionised the way we manufactured our chocolate and in 1959 became Managing Director.

During the 1950s and 60s, Haigh’s chocolates were also sold at the movies. In those days, movie-goers bought their treats from the Haigh’s counters and the Haigh’s ‘tray boys’ and ‘tray girls’ who stood at the front of the screen during interval.

In the 1960s television took over from cinema as a form of entertainment so John Haigh looked elsewhere to grow the business. In 1965 Haigh’s opened the first store outside South Australia, in Collins Street Melbourne, where Haigh’s chocolates proved to be just as popular.

At Haigh’s we’re very proud to be the oldest family-owned chocolate maker in Australia. Today the company is run by fourth generation Haighs, Alister and Simon, who started in the 1970s and had to work their way through all areas of the company. They’ve been joint Managing Directors since 1990, with John Haigh Chairman of the Board.

Always have been given great service. They have high standard of chocolates with great gift ideas. The chocolates are more expensive but are not an everyday bought item.

Amazing place my granddaughter love it the staff members very friendly will be back with family and friends

Always fast service at this store. The staff are always friendly. I just wish they would stop asking me if I want a free sample after I've purchased my chocolate.

Changed my review to 5 stars due to the exceptional service I recieved today. I went in to return a xmas teddy bear I purchased that had a leg stitching that came loose. I spoke to Matt the manager and he went above and beyond to help me out, called a few places to see if theres any in stock and luckily found out the distribution centre had one and said I can pick it up in a couple of days and I said absolutely. After the headache of buying the teddy bear and noticed the loose stitching on xmas day, Matt definitely helped me out! Will definitely be buying from the company some more for future occasions (and for me).