Goodlife Health Clubs 24/7

All levels of fitness can enjoy group fitness classes. Great instructors. Friendly atmosphere.

Went for a visit and joined the club.
As an older man with a rotundish apearance I have't lost a lot of weight but I do feel a lot better in myself and I love the pool after a work out.

Enthusiastic, knowledgeable instructors, clean facilities, timetable has variety, welcoming reception

Good pool. Multiple exercise equipment available. Helpful staff. Not suitable for those on AGE CARE PACKAGES.

After calling to cancel my membership on early February after finding out that even a 3 month membership continues to be active unless cancelled, I was told that 2 weeks payment would come out before being cancelled, I agreed. I noticed money still being taken out in May. I called the club to which I spoke to Adele who is clearly lacking in customer service skills. She very told me that my membership wasn't cancelled and that I misunderstood. She said that a manager needed to email me to cancel (which was not in the initial conversation we had, although she denies this) Upon telling her that I received no such email, she said that they instead tried to call me and her manager left a voicemail. No voicemail was left and they then proceeded to never cancel my membership. I then asked for a manager to call me back asap Monday morning. Adele then said that the manager was very busy and they will try to call me back whenever they can and that they had important things to do.

A membership that should have costed me $120 for 3 months has now cost me about $450

Communication skills of staff need to be worked on, as does the clarity of cancelling memberships. It is clear that the company do whatever possible to find ways to keep you membership going by purposely decieving customers.

Shame on you Goodlife Royal Park

Love going into Royal Park GoodLife. Friendly staff and welcoming atmosphere. Lots of equipment so even at busy times you can always find a machine to get into your routine.

Friendly staff and relaxed atmosphere
Lots to space to workout and modern equipment
I enjoy my time at Royal Park

I have been a good life member for many years now and I have never experienced the treatment my mother experienced at Goodlife Health Clubs Royal Park.

After connecting with trainer Shannon Mander for personal training sessions, he advised he would come up with a training plan for her. They had a scheduled session today to go over this plan. He was 30 minutes late to their scheduled session, without any communication. Shannon then proceeded to advise the receptionist that he refused to see my mother until she paid for her direct debit. This was not communicated as she was advised to come into the club to go over the training program. She had not been advised she was required to pay this amount to be physically seen, when the plan had not been created nor discussed.

To add insult to injury, after waiting to speak with him for 30 minutes (as advised by the receptionist) he proceeded to walk past her and completely ignore her.

When trying to discuss these events with the receptionist this morning, I was advised her manager was to busy to talk and I should contact head office if I wanted to discuss this further.

I have had a positive experience at other Health Clubs, but the entire process has been unnecessarily difficult and seems to indicate a bad culture from those on the ground, to senior management.

I'm really enjoying the aqua aerobics. Tried the gym that's great also. Older demographic which I like

Really glad I joined the Goodlife gym at Royal Park. Great classes awesome music, friendly helpful staff.

I signed up to the gym recently after attending on a guest pass thanks to a friend.
I enjoy the aqua classes which are a great low impact work out and fun. I visit the pool on other days and weekends to do my own exercises with less people. Ive used the low impact gym equipment as I want.
I've found the staff friendly and I am very happy that this gym has an older demographic during the day. I would recommend anyone older to come and exercise at your pace.

My husband and I joined this gym and it's been more than a year now. We never lasted that long in a gym. That's also thanks to Nick who is always there welcoming us with a smile and such a positive attitude and great customer service. That makes our training enjoyable and we feel at home also at the gym. Thank you and keep it up!

Love this lil Club. A bit older than some. But great pool & & classes. And friendly staff

Just a quick visit for a core class. They have a range of classes, new gym equipment and a 25m pool.

I miss having a different teacher every day for aqua they are all very different. So good. Love the 8am classes

Excellent group fitness timetable with some not as common classes available such as Body Combat and Les Mills Grit (as well as body attack, body pump, core, balance, rpm etc).
Staff are very friendly and accommodating and the group fitness instructors are motivating and fun.

Great place to train. The staff, instructors and trainers are so friendly. The classes are great.

This Goodlife gym has friendly happy trainers. The gym itself has large mezzanine space for fitness classes. It also has a large room for spin classes. There is also a heated pool area for swimmer's. Overall enjoy going to this gym.

I love this Gym and the reception you get here is friendly not like other gyms. There not snobby you feel relaxed no matter what size you are where other gyms make you feel your in a beauty quest and you feel snobbed off. Not this one though.

My first impression were, well organized and very acceptive. The equipment is of outstanding quality and well maintained.
Using the gym for a while now the overall "vibe" exceeded my first impression by miles. Good atmosphere and very welcoming. Give this gym a visit before you signup some where else.