Fresh Poultry Factory Direct - Halal

Just visited them.
First, they are displaying an Expired Halal Certificate. Does it come under cheating? Someone should report them.
Second, I asked the lady at the counter if their chicken is Hand Slaughtered? She said she don't know and she doesn't work in the factory. Are you not supposed to know this?
Third, she was extremely rude and unprofessional in her behaviour.

Works are very nice food was the best for what we get I'm happy thank you I be buying all my chicken and chicken schnitzel all the time

I have been there for two times and the first time they get me less chicken for more money and the second time the same lady was treating me bad because she is raises to me as we are different religions her name is Kirsty and wearing a cap without glasses and one who is wearing a glasses is good

Needed 100 plain chicken skewers last minute on a Friday, although they are a pre ordered option the great staff made them for me while I waited 10mins. The skewers were a great size with plenty of meat. Fantastic customer service for the end of the week!