dusk West Lakes

Congratulations to Dusk, West Lakes employing a young lady name Makala, She was very friendly, informative and helpful, all with a great attitude and smile. I will definitely be coming back, and telling my friends. Well done Makala!

Confusing advertising in store that misleads buyers. Staff had conflicting interpretations of the sale and we eventually had to get a full refund.

Nice scents and previously enjoyed shopping here but this experience will make it hard to do so again.

As busy as they were, we had a wonderful woman assist us to find the perfect scent and deal. She was attentive and engaged with myself and my client. Will definitely be returning! So friendly and helpful!

The staff are truely wonderful so helpful and friendly I'm a regular there they have amazing specials there is something for everyone there

Went in here with my son to buy gift he was very happy with what he bought. Im a regular so I was able to give hime an extra 5% of his purchases. The staff are very friendly and really know all about there products Great service.

The quality of products at Dusk Westlakes are only matched by the quality of their service. Was assisted by a lovely young man named Khyran today who was a testament to the business. He was knowledgeable and extremely helpful with helping make my selection. I wish all retail workers were at his level of professionalism and expertise

Oils do cost but they have deals spend a little more and you get discount for 3 oils. Choose wisely when in do you really need it? But is a helpful place to shop love there birthday gift and discounts if you are a member. Though ask about how long the the birthday gift voucher lasts. Need to shop quick. Discounts always are good. They have quality oils. It makes a difference plus she explained that it is 10mls in a 30ml or did she say 50ml bottle? Not sure point being it is normal for oil to be down in the bottle. They all come like that. Nice she prewarned me. Saves a call back to the shop. Asking Why is my bottle half empty?

Usually this place is great for service however today was terrible. Answering the phone whilst serving ur customer without even asking if that’s ok Is beyond rude! Also talking to the other team member and ignoring the customer. Step it up dusk!

Great customer service very helpful and friendly had two misters that didn't work replaced with new one thankyou

Lovely, helpful staff & beautiful products good time to buy with sales & birthday bonus