Barnacle Bill Holden Hill

Rude and unfriendly staff at the counter. The place was empty when I walked, they were not busy at all, I had to wait a minute until a young girl came out and took my order in a bored manner. I could see through the window that I have interrupted a conversion of her with the bloke who I guess was in charge to cook the meal. Anyway she took my order and I went outside to wait beacause the AC in the shop was blowing ice cold air. I went back in 5 minutes time to see that I can pick up my order. No one came out to see who entered the shop. Or, they saw me and did not bother. I could have order something else or just have a chat until they are ready with the meal. Waited a little bit and went out. I returned again in 3 minutes. Same no show at the counter. Went out again. Then another customer went in so I did I. She was already served order taken and I waited again. Then the female worker came out and announced that my order was ready. I took the bag and gave her a question, "Did this really took 10 minutes to be ready? " She replied instantly that it was not 10 minutes. I got my receipt and the order and show her that my order happened 10 minutes earlier. I told her " it was 10 minutes ago was not it? " She just went back behind the glass window without any comment or explanation. I understand the time flies when you have an interesting conversation with someone, however if you want to make a living from customers then you should treat them with respect. When I left I could see from the outside that the customer was having a chat with that worker who was looking for me with her eyes and head. So, I returned to ask for the manager who was not present I was told and ask her name and she answered. So, Leticia I just want to say that your conduct was unprofessinal, you need to improve you custumer skill and also want to let the chef know that the food I took away was overcooked. Picture taken and will talk to your manager.

Ordered 2 fish burgers - paid over $20 - they were advertised with tomato, lettuce, mayo - but they didn’t come with tomato. When ringing them they advised yes everyone complains about this. No compensation offered - told call head office. Not about compensation rather false advertising - it’s annoying- very average, sloppy burger - won’t be going back. No stars …

I regularly do take aways from here, food is always fresh no or a little waiting time. The place is clean and appealing. Service is as expected, all of the staff are friendly with one exception - a young female who just ignores the age barrier, too casual for me since I ignore the "Cheekbook" attitude. The manager is professional and very friendly and only buy pickled picked kalamaries since he reccomended it to buy and try once. Its very delicious. To turn the balance to positive is to mention another female staff who was super-friendly when my daughter felt like sad and down one day and she cheered her up couraged her to be happy and said supporting words to her. Enough parking around the place and always do other shopping at the corner of this compound.

What can I say? Barnacle Bill's is an Adelaide institution. I love the lemon pepper calamari, nobody else does it.
Like half of Adelaide, went there for Good Friday. Easy to order over the phone. No need for a website.
Prices are very reasonable for what you get. And there is something for everybody.
And pretty sure the interior is the same as when it opened.

Went on Good Friday at noon and was already jam packed with customers. But even though they were short staffed the employees were superb, especially under pressure. Friendly, courteous, helpful and to my amazement my order did not take as long as I expected it would under the above circumstances. Great team work, your Manager is very lucky to have you all as employees.
Food was cooked to perfection.

Always have a great experience here.
Doesn’t matter if we pick it up in-store or order it on ubereats.meal is always piping hot and fresh!
We come here at least once a week and have yet to receive anything less than perfect.

Staff are really friendly! Not sure of their names but all the front service staff have been really bubbly and polite each visit. BOH staff cook the best meals!
Quickest Uber delivery ever also. Props to the team

Have bought butterfish with chips few times. Tastes very good. However, ambience does not suit comfortable family dining. So, I always take out. These days there is a staff shortage and may have to wait few more minutes to get your order. Unfortunately, the lady who was at the cashier on the Christmas eve seemed very distressed and was very rough with the customers. Hopefully, the management will retrain staff to be polite and gentle with the customers.

Ordered a couple of lunch special packs, as take aways, each pack contained 1x butterfish, 3x prawns, 3x calamari, chips, salad and a can of soft drink - all for $12.90 each.

One of the better (if not the best so far) Barnacle Bills locations, where the quality is noticeably better - possibly because they use and replace fresher oil more often, so fried food has a cleaner taste (which is good) - having many take aways (& the rare dine in) from them over a number of years. Service has always been friendly. Considering the price & quality, it represented very good value.

Ratings (5/10 is average)
Food: 8.5/10
Service: 8.0/10
Price: $

After 51 years on this Earth, safe to say that the service and food at Barnacle Bills is something of a Michelin star restaurant. The cook, whom I believe to be named Ben. He greeted us within seconds of entering the restaurant and I had not felt more comfortable and in years. Sat us at our table and made us feel like we were travelling in first class. Absolutely astonishing. Ordered a serve of the Butterfish and a serve of the LemonPepper Calamari. Ben cooked our meals AND brought them out, if that isn’t service I don’t know what is. The Butterfish was crispy, juicy and crunchy, something that you don’t find just anywhere. The chips were cooked to a platinum standard where they were both fluffy and crunchy. Overall awesome experience. If there is anything I would like to leave in this review. Is that Ben should get promoted to the Boss. He’s him.

Ben, absolute wizard in the kitchen. Chicken perfect, the crumbed butter fish with a delicious tartare sauce 11/10, calamari absolutely phenomenal. Barnacle Bill more like Barnacle Ben, kid is an absolute freak. Make him the boss!

Absolutely wonderful experience, loved it. Staff were incredibly nice. Will return for more delicious food.

As someone who works at this Barnacle Bills, I might be biased but we have some great food.

Absolutely love this place. The handsome chef in the back, Ben, was absolutely phenomenal (you’ll get lost in his eyes). The customer service he showed myself and my companions was second to none. The food he provided was magical. Chips are to die for, chicken was crispy and juicy just the way I want it.place should be renamed to Barnacle Bens!

Quick and friendly service. Got myself a spoiler! And it was good, not overly greasy, nice amount of salt on the chips. I noted that the restaurant was very clean and tidy. If only more BBs were like this one.

This barnacle bills is so great and the customers service is even better. Shianna (hope I spelt that correctly) is fantastic and always remembers our order every week. We always look forward to seeing her smiling face. 11/10

I must say, all the seafood items were freshly made and served hot. Cleanliness was excellent. A must visit

Good staff, quality cooked food does not taste greasy and has good quality oil. Attentive service and very friendly

Not only does it have nice seafood, but their battered fish is divine. Well we got more than fish today for good friday, we got a long hair attached to the calamari also.we dont have long hair, nor is it brown.unimpressed

Always fresh and friendly staff. Just need to ask for the TV special seems not to be on display.

Chose the wrong meal.really wanted scallops but chose wrong meal fish tasted very wet but overall meal was 8/10