Andrews Airport Parking - Adelaide

Parked 4x4 there for 6 weeks (undercover). Dropped us off & picked us up at airport.
The complex was clean & staff were very helpful whenwhenhad to extend by a day due to flight cancellation

Very pleasant experience. Pick up and drop off were prompt. Staff were very helpful. Extra day as weather delayed our return. Highly recommend this service

Park at Andrews Airport parking on Chief Street Bromptom, excellent service, friendly staff and not expensive. Highly recommend

Been looking forward to giving a review here.great facility which has been very reliable - good shuttle to and from the airport in approximately 15 mins give or take peak traffic.
Thanks to the Indian guy who rushed out to help me back my trailer in this afternoon.
Would’ve been 5 stars but for the first time received below par customer service at reception. It just goes to show how one employee can spoil it for everyone else.
Onwards and upwards!

Polite and friendly staff. Easy process to drop off car and hitch ride to airport. Just ring them when you get back and they pick you up

Great experience, easy booking online, hardly any time to wait to be taken and picked up from airport. Staff on desk great, drivers were very good. Will definitely use again

This company gave us efficient and friendly service at a very reasonable price. We will definitely use them again, and highly recommend.

Professional service. Staff are friendly and helpful.
A good place to drop off your car before going on your flight. They have indoor or outdoor parking.

Not impressed rang @ 9: 05pm when the bus eventually arrived they couldn’t find my name so finally left @ 9: 30 pm

I would recommend Andrew's airport parking they are very professional in what they do they are second to none

Great value, easy and convenient. They looked after my vehicle for 2 weeks, and it made the treck home much easier.

Had our car parked here, the shuttle driver was very rude and made us load our own suitcases into the shuttle with a baby he also made us unload our own suitcases also, what’s the point in having a shuttle service if this is the case?

Very convenient location to travel to park car with bus drop-off and pickup. Very helpful and friendly staff, considerate in terms of payment and last minute changes or cancellation at no extra cost.

We were very happy with the customer service, but it has been pretty bad for the last 6 months. We always call a few days in advance to let them know of our arrival/departure, and we don't seem to be on the list on the day. We had booked to be picked up at 11 pm at the Adelaide Airport one night, and no one came. They forgot about us. I am wondering what management is doing in terms of support, training, guidance, and leadership for their employees, as they seem as frustrated as their customers

Great business with courteous staff, drivers, very timely and only to happy to accommodate ones vehicle/s.

Was happy with everything, sevice, price, etc until we returned to our car parked outside (booked for indoor parking) filthy dirty covered in dust and bird poo. Wouldn't even let me see cctv footage of when it was parked outside, I just have to take their word for it. No cars parked outside was as dirty as ours. (Pictures attached) My partner takes pride and cares about our cars to the point they get washed 1ce a week. His car had never been that dirty ever. Got offered a $33 credit for next time. So not even a refund to cover the cost to have it detailed. There won't be a next time cause I will get an uber or something.

They advertise old fashioned service and THAT'S just what they delivered. Car had been broken into and I required a secure place to store the car until repaired.perfect. Everything explained and I couls access the car anytime I wished. Up fron about the cost and very reasonable at that. HIGHLY RECOMMEND for secure parking. Now just to try the airport service!

Wish I had known about these guys before. Cheaper than parking and a damn site more convenient. Great service from all staff on the day I dropped my car off. Will definitely use for all future travel.

Waited at outer harbour passenger terminal car park for a good 1.5hrs, out in the sun. They had a bus full of passengers with no driver. Were informed that they infact had 2 buses but the other would drop passengers back, bring that bus back, driver would then take the other full bus (that had passengers sit in it for 30 mins) and then the process would start all over again. So one bus run would take close to an hour. We were bus #4.
Having a 3yr old wasn't much fun for her, my wife and myself. Same for the elderly and the rest that had to endure that debacle.
Decided to use a taxi instead, as there would have been a good hour or so more of waiting.
You have all of our names and contact details that were involved in this scenario. An apology would be nice.
To also read the reply of other reviews that this was the first cruise in Adelaide and that P&O let us off too quickly. You knew the numbers you had that day to shuttle back to the car park, so you failed to plan accordingly for that. And like every form of transport, passengers want to get off asap so they can carry on with their lives. Not sit around for hrs to disembark. And the cruise company would like us off asap too, so they can carry on with their next cruise.
More then happy to give you 2 stars if you will foot my taxi fare.

The worst service ever! Ruined the whole cruise experience by letting us stay in the hot sun, no shade, no water and no explanation waiting for a bus to come and pick us from outer harbour. Apparently they had 1 driver scheduled for pick-up for all of us.when called the office, I was shouted at and hung up on. The grey haired older lady at the counter at andrews airport parking office was the one. Not even an apology for the inconvenience and torture.all she could do was try shout at me again when I went to collect my keys. Did i also mention that they also made my 1 year old baby suffer by making us stay in the sun and dehydrated? Inhumane disgusting behaviour shown from staff at office.the lack of apology and rude staff is enough reason to stay away from these guys. Do yourself a favour and go elsewhere.

In response to owner reply:
This is not true. The driver who finally drove us back told us that he saw some of us coming in when he took the first load back. Now he is back for us. If you had any more drivers, we would not have suffered waiting in the hot sun with babies and luggage. Not the service advertised and totally ruined the trip.