AG Security Group

Booked this company to come in and attend to an existing alarm system in a commercial lease that we took over. We also wanted to purchase and got quoted up a full camera and alarm system for our business. Our first initial invoice came in four times what the quote was expected to be with the system dropping out with NO communication within 24 hours. We urgently called the helpline and had the most rudest customer service I have ever experienced, and due to this, ask them to cancel our order and come and collect the $50 battery they had replaced as we have decided to go with another company because of this. The bad customer service continues when I called to query the reminder of said invoice with the lady being so rude, non-apologetic for the alarm system being non-operational and didn't care just wanted their money threatening us over six times with debt collectors. If we didn't receive a service no product what as a customer are we paying for?

Horrible company, they don’t care about you if you have a family or an injury.
They only want you if you have 24/7 availability and they discriminate against ppl with pre-injuries.

Fantastic security team - very helpful and professional. They go above and beyond their call of duty. You cannot find a better security guard team than Caitlin, Basel, Ray, Moses and Peter!

My Company has used AG security for years now, to secure our surfacing projects from vandals during the curing process. Pat, Angela, Dimitri, Sandy and the rest of the team are incredibly professional and responsive, and I could not speak more highly of their customer service.

The security team arrived on time, were friendly and were always open to assist in any way.

Treated me as an individual, not just another client. Their consideration was typified by the choice of Security Officer who was friendly and firm as necessary, punctual and effective. The occasion went well for me and saved time. This, to my surprise, earned me a rebate.
I can recommend AG Security Group Staff as the first choice for excellent, considerate service.
Well worth the experience.

The service AG Security provided my team was outstanding! Within few ours of our request we had resources locked in and ready for site establishment.
Dealing with AG Security was a seamless process from first phone call to final invoice.
I would highly recommend AG Security.

“The service provided by AG Security Group was above expectations, whilst meeting or exceeding all time, cost and quality requirements. In particular, we are very satisfied with the level of customer service. This is definitely a noticeable point of difference when comparing them to competing suppliers.
All in all, AG Security Group provide a hassle free, high quality, economic and secure service, whilst maintaining very high levels of communications. ”

This was my first time using AG Security Group, and it most definitely won’t be my last! The Security Officers called out to site, to oversee some trade works, were both approachable, friendly, professional and they simply made the process easy. I look forward to working with AG Security Group in the future.

AG Security provided excellent service, response time and price for a quick turnaround job I needed done.

Of all the security companies they were by far the best and I've only been using them since.

Highly recommend for any security work as no job has ever been too big or too small for them.