Williams

Today I had to return 2 pairs of shoes that I had bought at Redbank Plains yesterday. Redbank didn’t have the right sizes there so went to Springfield. Just wanted to say thank you to the ladies at the shop this afternoon, unfortunately I didn’t get their names but they were so friendly, professional and really went out of their way to ensure customer satisfaction. Nothing was a problem and I left there very impressed. Hope you get to see this and get some recognition:)

Very poor quality of school shoes, purchased back in July, child is 6, both Velcro straps won't stick and one of the buckles is now ripping off the shoe, date is 15/9/22, ordered online 7/7/22, not sure when they arrive but just say the 7/7. That's 45 days of wear for the price, full price is over 100, I got two pairs 2nd 50% off, so not quite exact, but say $2 a day to wear, WILL never shop here again as its not the first time quality of the shoe has let me down.

Service is excellent. I'm not sold in Second pair half price promotion, think of a better promotion that benefits for those who doesn't need a second pair.

I had 2 children needing school shoes. Rasmy at springfield was absolutely stellar in providing expert advice on sizes and showing how the shoe fits each child and was very kind towards my youngest who is usually shy.
I walked away happy and pleased with my purchase.

Helpful staff. Love these shoes, great to be on my feet all day, comfortably, whilst looking great.

Great service, fairly decent shoes. Bought two pairs. However, when I paid, I gladly gave my contact details, and less than 24 hours, I've already been added to a mailing list that's sent FOUR emails. Unsubscribed from all, but hell, that's frustrating.

Just browsing, we tend to buy here especially when sales. On. Good quality and staff friendly so pop in.

We received friendly quality service from both sales attendants. Left feeling as though our needs were catered for.
Thank you! !

Only 1 lady was on it gpt very bisy but shw kept it cool like there were morw staff working, ill come back to this store hust on hpw friendly and helpful this lady wss

Had excellent customer service here, went in just to look and bought two pairs of great shoes. Wasn't expecting to find anything but the customer service was fantastic, thank you to the lovely lady!