Stratco

We would like to thank Adam and the team at Stratco Sunshine Coast for their prompt delivery of our ordered goods and excellent store advise and service.

Gary at Startco Sunshine Coast was very helpful in getting the right amount of materials for our recent project installing fence toppers around our boundary fences. Finding the best and most cost efficient ordering for our measurements and getting it all delivered within a few days. Easy to install and very happy with how it all looks!

Ordered twelve screens.they arrived promptly. Sales assistant tall male with black hair very polite and helpful.
Could not have asked for moŕe even though loading a bit tricky. Well done

A big thankyou to Gary for his assistance on Saturday morning.
Probably the last thing he wanted to be doing just after opening the store, was finding me an end cap in his bag of bits and pieces.
He happily sorted things out.
Caring staff are huge assets to a business. Thank you Gary.

Very easy to do business both online and in-store. Good and friendly communication and they were the only place that actually had what I wanted in stock so shame on the 'big hardware store'!

Hi We had Daniel from Ubeaut build our patio roof using Stratco. We cannot recommend him highly enough, he did a great job and worked so hard even over a weekend to complete job his attention to detail is of a high professional standard and Stratco are very fortunate to have such a tradie on their books
Regards.
Gary Libro

Sent out odd products, that don’t match the order also materials were left at store to pic up even though I’d had it for delivery.
Gutter brackets different Profile to gutter.
Stratco representative at kunda park were blunt and have left me not wanting to deal with them again.
I’ll be using Metrol for feature projects.

My rating is for the Kunda Park staff and store and not for Stratco distribution in Brisbane. After a non delivery and no communication, I contacted Adam at Kunda Park. He and his team went above and beyond to "fix" this matter and did so to my total satisfaction. Great job and thank you again.

Sent out odd products, that don’t match the order also materials were left at store to pic up even though I’d had it for delivery.
Gutter brackets different Profile to gutter.
Stratco representative at kunda park were blunt and have left me not wanting to deal with them again.
I’ll be using Metricon for future jobs

Top quality service from Gary in Kunda Park, it was his help and friendly personality that made the decision easy to buy from here.

I have been into this store "Kunda Park" a number of times now and have been looked after by the most lovely lady " Sharelle " can I say this lady is always ready to go above and beyond with customer service nothing is a problem and she knows her job and her product knowledge is amazing.
Thank you for you help Sharelle

The a/c covers were very good however the timber is very light and we will have to see how they last

Wife walked into the shop today and browsed while waiting for 1 of the staff members to become free. When someone got off the phone they still didn’t ask. She stood in front of 2 and after 5 minutes asked if they were free, with a ‘please wait’ response. They then got back on the phone. Walked out after more than 5 minutes without ever being served or approached. Wow

The online process of ordering at Stratco was very easy as was the click and collect. Friendly and great service.

Great product range, and better is the excellent customer service. Charelle went the extra length to get me the right product on time. I came and picked up was easily done with the help of the guy in the warehouse.
Tnx guys: -)

Extremely helpful staff. A vast variety of hardware and ancillary items all at reasonable prices. A good place to shop.

Quick delivery of custom flashings and roofing.
Can be a bit of a wait sometimes for service though.

Charelle is just wonderful! She provided us with the most wonderful customer service I think we've ever received anywhere. Charelle ordered in what we wanted without any hesitation and kept us updated on the order/delivery of the item. Very much appreciated. Thank you so much

Staff were helpful but the email I was promised never arrived and the message I left last week hasn't been returned very dissapointed

Alishi was great helpful with what we needed the 4 mt blind we ordered was delived on time 22 March however it is still sitting in the rain, box is wet. (Hope it doesnt get mildew) Communication re insulation after two attempts from us non existent. Made sure we paid for the whole amount including installation looks like they have the money dont care anymore.
NOT HAPPY STRATCO