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Rode Pool Services

Address 11/104 Newmarket Rd, Windsor QLD, Australia
Phone +61 1300 007 665
Hours
Monday08:00-17:00
Tuesday08:00-17:00
Wednesday08:00-17:00
Thursday08:00-17:00
Friday08:00-17:00
Saturday08:00-16:00
Sunday09:00-13:00
Website www.rodepools.com.au
Categories Swimming Pool Supply Store, Pool Cleaning Service
Rating 4.5 22 reviews
Nearest branches
Rode Pool Services - Stafford Heights — 734 Rode Rd, Stafford Heights QLD
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Rode Pool Services reviews

22
Sort by: date highest rated lowest rated most helpful
Chris
27 December 2023 12:57

Very friendly customer service and the technician solved my problem on day after Boxing day. Very impressed!

Adam
21 December 2023 19:35

Just brilliant! I phoned for an urgent service and was told they were fully booked until the 19th January. When I explained that the filter was locked on to sending the water to waste and I could therefore not run the filter, they responded with a service team the same day. I totally didn’t expect that and it was most appreciated.

Gary
26 October 2023 20:12

My chlorinator was not producing enough chlorine so had to drop off at The Gap store and luckily the pick-up man had not left so handed the item to take to Windsor for service. Got the result by 2nd day. Proceeded with repair straight away Good service.

Anna
18 October 2023 20:21

Rode Pools Great and highly recommend Thank you Paul for helping my pool sparkle once more today!

Lisa
25 September 2023 12:12

We have a new pool and have gone to Rode Pools (Windsor) for help and advice a number of times. Everyone there is very helpful but I'd like to give a special shout-out to Krissi for her vast knowledge and infinite patience in imparting her wisdom to newbies like us!

Jeremy
15 April 2023 13:08

I was recommended the Rode Pool Service by a friend and was not disappointed! Angus (I think, sorry) was super helpful, patient and offered great advice, clear instructions and all without any pressure or add on sales. I'd recommend the team to everyone!
Thank you.

Johnny
13 April 2023 5:10

The intellectual property here is bountiful, solve a stain issue where many others were clueless preferring to sell product to fixing the issue. Buy confident here it’s one stop only

David
27 March 2023 7:48

Excellent service from Chrissy on the weekend, got my pool back on track straight away and a few tips on the regular maintenance to help keep it that way.

Summer
15 March 2023 18:54

Very friendly team, excellent customer service, helped me to find out the correct O-ring for my autochlor. Thanks again.

Peach
30 May 2022 22:23

The older fella with the wobbly walk is a little bit odd to deal with. When he does a water test he’s restarting tests, tipping more water in/out midway through and it feels like he’s not giving you precise results.
Some of the younger guys who work there seem to know their stuff and you feel like you’re given the best advice and products for your pool. I’d rate it 5 stars if not for that one staff member.

S Beer
27 April 2022 20:56

Luke was contracted by our Builder to come out and complete a handover of our pool - he was great, no nonsense, patient, explained everything and answered our “silly” questions. We were left feeling confident about our equipment, and our pool.

The Windsor store team are great, especially Chrissy (sorry if that is spelt incorrectly!) and Jamie who has been super helpful and methodical helping us balance our new pool and get things working well.

These guys know Maytronics and mineral pools inside and out.

Helen
31 October 2021 9:19

The team were so helpful when our Dolphin broke a few days before we were to leave on a long-awaited holiday with the leopard tree in the neighbour’s garden raining leaves in our pool.
We are very grateful for the kind and prompt assistance. Thank you.

Cameron
28 October 2021 1:49

Rode (via Carl) recently assisted us with the selection, installation and operation of a heat pump for our pool. Throughout the process, Carl was attentive, patient and always happy to respond to questions. Cant recommend the team at Rode enough!

V Pennisi
30 June 2020 18:28

Over worked technicians who cannot deliver
Over charging common after 4 years I have changed to Aspley Swimart.

Craig
28 May 2020 0:04

Have been very impressed with Rode Pool Services. They commissioned our pool and provided a full handover of how everything works. We asked the technician, Matt, for some info on robotic pool cleaners and we had an email that day with details, prices and links! Couldn't ask for more. Many thanks to Matt, Luke and the team.

christmasalight
01 October 2019 6:16

I broke a pool pipe and the staff were very helpful for advise on how to fix it and lent me some pipe blockers to assist - all fixed without any problems.

peter
21 September 2019 2:31

As a ex trading plumber I can highly recommend rode pools, Luke was and still is so helpful also the office guys, keep the good work up.we love our pool thank you all so much.great firm.

James
08 April 2019 18:50

Good people with good advice in store, though their home maintenance team appear a little less interested in keeping your pool in tip top condition.

Brendan
24 March 2019 8:23

Honest and knowledgeable advice from well trained staff. Always helpful and a pleasure to do business with. Strongly recommend.

Elliot
20 January 2019 15:16

Intelligent staff and a customers-comes-first attitude. Have been with these guys for 5 years now, loving it!

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