R.M.Williams MYER Townsville

Men’s T-shirt’s no matter what size you purchase are the same length. RM need to make a longer T-shirt for taller men.

Best Customer Service!
They were very helpful and lovely to have such amazing people being able yo hel you out.

Worst and rudest customer service ever. Young lady behind the counter this afternoon (18/8/22) smile please and when a customer is in your store ask if they want assistance. At least acknowledge them. You very clearly judged me as soon as I walked in. Disgusting service won't be returning

Worst customer service from such an iconic brand. Apart from the young man who was working there, rest were useless.

Unfortunately this was the closest thing I could find to RM Williams, Stockland store. Darcy is an ASSET to this business. He is so incredibly helpful and patient and professional. My interactions with Darcy is the sole reason for my five star review.

Went into the Rm williams new store in stockland. Have been a customer of RM's for quite a while now and every time we go in Darcy is there and is always amazing. He has so much knowledge about the brand and truely makes our experience amazing.

Darcy was an excellent sales rep. Before visiting the R. M. Williams store in Myer Townsville, we had visited 2 stores in Melbourne, 3 in Sydney with no luck and conflicting information about sizes, so when meeting Darcy he was a breath of fresh air and was the best sales rep by far!

We were looking for a lady yearling E fit and were told by the other 5 stores that they were seasonal and therefore impossible to get. However, when speaking with Darcy he advised that if we went up a size in a D fit it usually compensates for a wider foot. So we tried on the larger size and it fit comfortably. Darcy then order in the specific colour we wanted from another store, and within 3 days they arrived.

I would highly recommend Darcy to anyone. He knows the brand, the clientele, and his knowledge is second to none!

My favourite store ever if i had plenty of money they would have a fair bit of it all quality items.

We shopped in the childrens department, and were helped by amazing staff member Michele who was so helpful, great service was provided by a happpy staff member made our day.

One of the best parts of the MYER. The staff are very friendly and will find the right product for you. Good source for Australian akubra hats

What staff training do the large department stores do? All store staff in all locations, pretty much leave you alone to wander around.