R.M.Williams MYER Concession

Great service, the team came up with a solution regarding my boots repairs. Happy customer, head office should be very grateful that they have a dedicated sales team with great customer service. 5 stars to the Carindale team

Got RM’s as a gift 2 months ago, my 4th pair, and the sizing was incorrect.

I took the shoes to this Carindale Store to exchange them for a size smaller and they flat out refused with nothing but attitude.

The manager stated that the shoes were bought 9 months ago and the value is therefore depleted and he refuses to exchange them.

These shoes have not been used once and RM still refuses.

I have bought countless pairs for friends and recommended RM to all of my customers and this is their service. I have never had such horrendous service. RM have now lost me as a loyal customer and ambassador because of the attitude of a sales clerk and his manager.

Honestly don’t ever go to Carindale RM Williams.

Andrew Forrest would not accept this attitude in his business.

I’ve waited a long time to purchase my first pair of RM Williams boots, and because of the fantastic service I received from Bernie and Monique, I will definitely go to Carindale for my next pair. They were patient whist I tried on multiple sizes/widths, despite the store being quite busy, and nothing was too much trouble. If you are going to treat yourself to a pair of RM’s, I happily recommend this store. Thank you.

Twice I've had RM Williams shoes repairs. Twice I've had the shoes come back wrong. First time was the shoes came back resized (?). Second time they changed the sole type. Best not to be in a hurry when dealing with RM

I am over the moon with the customer service I received from Don at RM Williams Carindale. I am so grateful for his help and will definitely be returning!

Very good friendly customer service. Made a difficult exchange very simple and easy. Will definitely shop here again.

The lady with blonde hair who works here has amazing customer service. So friendly and helpful. She knows her products I would buy anything from her again. Fantastic service!