Relove Oxley

Reloved Oxley is fabulous, we always enjoy a visit and have had some great finds! They have reasonable prices, great coffee, a huge variety of items, and a friendly atmosphere with great staff. Love their Instagram and Facebook updates too

Beautiful large store with a great range of antiques. Staff were very kind. Can't wait to come back and check out the whole store

I had a fun time exploring Relove, picked up some amazing treasures. Coffee break was good too

I review not to bring a privately owned store down but because I depend on reviews for my decision making when shopping and feel it’s important to give honest reviews for professional development and for the best customer experience so please bare with my long thorough review.
After reading some reviews I’m disgusted to see replies from management/owners showing they refuse to take responsibility for any offending actions and bad reviews instead very defensive rude and in my opinion unprofessional, I really should have guessed this as when I informed them I would review as I always do they basically shrugged their shoulders at me as if to say we don’t care about you or your review. To say peoples bad reviews are fake makes me suspicious and think what about some of the good reviews are they fake also? I’m talking about the reviews with a picture perfect set of advertising photos added to a seemingly great review in particular?
I wasn’t rude to staff but I found staff defensive and dismissive when I tried to make a complaint about an item that you can still purchase from stores for $20 and they’re selling for $45, upon mentioning this to the person behind counter upstairs and asking to bring price down to be at least fair he basically said they won’t bring price down any as they sell on behalf of somebody else which is fair enough but he was very defensive of the store policy and seller and dismissive of a potential buyer which gave me the impression that they only value customers who buy their overpriced items. He said they sell lots of them without any complaints and I said I don’t think they would if they knew they were paying more than double what they would pay at stores 15 minutes away but I got shrugged off, so I went downstairs to try find somebody who might be a little more open to receive my complaint and again dismissive, got the same treatment from staff down stairs also, body language almost said just go away we don’t care, they didn’t greet me upon walking in so I should have figured.
I personally won’t be going back unfortunately as on the contrary it’s a lovely store with a great selection and although the Pokemon products are extremely overpriced, my children and I have pulled some good hits so I don’t feel they sell dodgy resealed Pokemon items which is always a bonus. I took advantage of their spend $40 and receive $10 store voucher for every purchase over $40, I managed to accumulate $40 worth of these vouchers which is quite generous really, it still doesn’t warrant the high prices in my opinion or make up for the customer service.
This review is as honest as I can be, I’m happy to give credit where due but dismissive and defensive customer service paired with overpriced items is unfortunately a big no no for me. I’m not expecting an apology obviously the replies have already given me an idea of how staff respond to a bad review and if anybody makes false accusations about myself and or the communication and actual events that transpired I will make sure I write another review, just be honest in your reply or don’t reply at all that’s all I ask.

An amazing trove of treasures. Good coffe is a bonus.

The staff are always friendly and we often spend a good while hunting rare treasures and/or a bargain. The range is always amazing.

There is always a great selection of memorabilia, collectibles and vinyl records upstairs.

I came here for Record Store Day and they handled all of us early birds so well! They have coffee and the interior and antiques are so lovely. Thanks team!

Stumbled into this place by accident and was shocked and impressed. This store has the best range of stock I’ve seen at any retro/pre-owned homeware store ever.

So much variety and it’s all very well organised too. All the items and floor stock is well kept & presented, all of the staff members (or maybe volunteers?) I found to be extremely friendly and helpful too.

Everything there had such reasonable pricing, which I find refreshing with most other retro stores, which I feel take their sales & markups to the “next level” and in my humble opinion do just “take the piss”.

Not this joint however, they seem to provide all round service and value

Most important for me to note was that their upstairs vinyl record collection & other various multimedias was great! Having worked in video store growing up i found the organisation of that all just exceptionally impressive!

Big shout out to the guy working upstairs that looked like he’d spent many hours of his life sorting through and indexing / categorising endless amounts of music records and all the others stuff he has there, while still having vey friendly and inviting manner and just such a vast knowledge of all their music inventory and categorising.

This man’s level of customer service and knowledge is what ultimately turned an average shopping trip into a great customer experience for me - and, I’m sure, others also.

I have to say that Relove Oxley's customer service is brilliant. I placed my order and it was posted as soon as it became available (it was a pre-order). I had to email them and Jason & James were so helpful and friendly. I highly recommend their store. Keep up the good work!

Great 2nd hand vintage shop. New arrivals often. All items have prices marked. Great coffee shop.

Fantastic shop, lots of interesting things all at very reasonable prices. The record store upstairs has a great range and their coffee and cakes are good too. I have driven across town several times just to visit ReLove, favourite shop to visit on a weekend!

Brilliant shop, fell in love with it straight away. Made me wish that I had a bigger house so I could buy heaps. Everything was very reasonable price. Worth a visit.

Love this place some of the stuff is just amazing. And to find out they stocked majorette A1 move. Will be back for sure.

Love this place some of the stuff is just amazing. And to find out the stocked majorette A1 move. Will be back for sure.

Such a cool and quirky shop, spent a few hours looking around, especially upstairs were all the Pokemon is, they have some great stuff.
Would 100% recommend going and having a look for sure

Amazing collection of homewares, furnitures and ornaments, and at great prices. Coffee is great according to my partner. Jason and the other staff are so lovely, and were very helpful delivering our lovely new dining table and chairs. One of my favourite places in Brisbane!

Such an amazing place! It was the best experience and I can't wait to go back. I found so many nostalgic items and things I hadn't thought of since childhood. I think the selection was really good, high quality items and so many different things. Coffee was also good!

I love going to this place, mostly found out about it because of the vinyl but they have a bunch of other random stuff to which is cool to browse. Guys who own it are pretty nice and post funny stories on fb and IG all the time.

Great stuff. I would love to see it better organised. I was afraid of breaking something to get to something else. But if you love to fossick this one is for you

I just love relove! What a real gem on my side of town, something old and something new for everyone, the layout is great for collectables and with a second floor with collectables as well. They have a small Cafe as well

Vinyl selection getting better each visit - & all the other tempting gear as well - staff excellent & very friendly - coffee excellent - my go to place for vinyl now