Re-Boot IT Computer Phone Repairs Townsville

Rating Reasoning

First consultation
Attitude 5 of 5
Customer service 5 of 5
Explanation 3 of 5
Transparency 5 of 5
Repair result 1 of 5

Overall 3 of 5

Second consultation
Attitude 5 of 5
Customer service 5 of 5
Explanation 4 of 5
Transparency 5 of 5
Repair result 4 of 5

Overall 4 of 5

Took my laptop in for repair as it was running slow after a Microsoft update. After checking it the first time they said it was all up and running, however, after checking the laptop myself this issue was not fixed. I took it back in to see what the issue was and another day later they deemed it irreparable by them and refunded me.

Overall their customer service was really good and they did their best to fix the laptop.

Highly recommended very helpful after visiting to other businesses whom couldn't help restore my phone which had been remotely disabled and I lost everything now fully restored due to these guys time and expertise

Twice I have had repairs done, both times the service was great, speedy, and the given quote was never exceeded.

Quick & Easy Service. Kaez is friendly and always leaves with the issues at hand resolved! Have been a customer for over 5 years. Highly rate!

I engaged Re-Boot IT Solutions for our computer support, they are very professional and supportive. The Team are very knowledgeable, with Computers, IT security and Office 365.
Kaez Business Support Specialist is very throughout and will work with you for your best IT solutions. I highly recommend RE-Boot Solutions for any IT Support.

Nino D'Amico
LEAP Innovations

Awesome service. Very fast turn around time on damaged MacBook and great communication. I only use these guys for all my tech and IT problems. 10/10

Great service for a fair price. Injected new life into my Huawei Mate 10Pro with a new battery installed.

Really not happy with the service I have had today. Really disappointed. I went in to get my brothers phone fixed and please tell me why when I picked it up it was disabled for 3hrs and they said it would be fine after the 3hrs. The disabled timer stoped at 2hrs & 23 mins. And still hasn’t changed or turned on. But the store is now closed till Monday. Would give no stars if I could. Wouldn’t go back.

Excellent service from experienced technicians. Only too happy to help with prompt turn around time.

Kaez came today to install a new printer. This was the only company I could find on the internet yesterday that was available to come today. Arrived on time and did an excellent job. Explained computer operation to me before he left. Very grateful for an excellent service. Thanks from May

Once again quick prompt and helpful services for my I. T dramas. Ready in a few hours off drop off.
Recommended for best service Townsville.

Re-Boot has been an integral partner for our small GP Clinic. Most if not all of our IT service request that are semi-urgent are sorted on the day. Would recommend them to any business looking for a responsive and knowledgeable IT Service provider.

Recently got my tablet screen replaced. I had been putting it off for a while but the guys at reboot it made it an easy process.
They called that there was an issue with the ordered part and kept me informed. My screen is now fixed and I am overall happy with my experience with them. Would recommend

Been here twice and both times the team has been professional and knowledgeable. Resolved the issues I had at a very reasonable price point.

Excellent friendly service. I was kept well up to date with what was wrong with my computer and costs. Highly recommended. Prompt turn around with servicing which is what I needed with my uni studies. Thanks guys

Re-Boot were one of only two places in Townsville to stock the part I needed. It was $60 less at Re-Boot, and installed in two hours. I could not be happier with the friendly and polite team, the quality of the job, or the speed of the the repair. I will definitely return.

Exceptional service. Nihar answered the phone and gave good advice. Jordan and Nik were very professional and helpful. Explained everything and communicated promptly. My MacBook pro had a flat battery. The team at reboot had a new battery replaced and working within 72hrs. Highly recommend their service to others.

I was having problems with my tablet starting up. The guys had it overnight and fixed the problem. Very happy. Would highly recommend.

I am giving 12 out of 10 for profiency, price and entire transaction
Great price and comendable service

Just a great experience, so easy to deal with, the guys are very knowledgeable, they don't rip you off, what they offered is what they delivered at reasonable price.