Rackley Swimming Logan West
Address | 29 Wineglass Dr, Hillcrest QLD, Australia | ||||||||||||||
Phone | +61 7 3462 0290 | ||||||||||||||
Hours |
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Website | www.rackleyswimming.com.au/logan-west | ||||||||||||||
Categories | Swimming School | ||||||||||||||
Rating | 1.7 3 reviews | ||||||||||||||
Nearest branches Rackley Swimming at Gould Adams Park — 558 Kingston Rd, Kingston QLD Rackley Swimming Acacia Ridge — 1391 Beaudesert Rd, Acacia Ridge QLD Rackley Swimming Hibiscus — 90 Klumpp Rd, Upper Mount Gravatt QLD Rackley Swimming Redbank — Town Square, Shop 103/403 Redbank Plains Rd, Redbank Plains QLD |
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Similar companies nearby Duckland Swim School — 40 Johnson Rd, Hillcrest QLD Little Snappers Swim School Berrinba — 2/5-7 Peter Way, Berrinba QLD |
Rackley Swimming Logan West reviews
3Use to be really good, but there has been increasing issues with large class sizes, temp teachers so who do not know what they are doing and issues with the cleanliness of the facilities.
On enquiring with this group I was promised a tour, and a week's free trial, on arriving, I got no tour, no advice just sign here with x amount of sessions.
On taking my 1st swim I go to get changed and the toilets stink of pee whilst the pool was mostly cold in the middle of winter.
On contacting them via email with a list of things that I had issues with I finally heard back from them a week later.
I asked for a refund due to the lack of care in there response back.
Several months later still no refund, stay clear.
Disgusting attitude of staff and management, not helpful or accommodating at all. Cancelling all of the swimming lessons for the kids moving forward.