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ProTech IPhone & Mac Repairs

Address 912 David Low Way, Marcoola QLD, Australia
Phone +61 1300 705 007
Hours
Monday08:30-17:00
Tuesday08:30-17:00
Wednesday08:30-17:00
Thursday08:30-17:00
Friday08:30-17:00
Saturday09:00-13:00
Website www.imendtech.com.au
Categories Phone Repair Service, Cell Phone Accessory Store, Computer Repair Service, Computer Service, Computer Store
Rating 4.9 52 reviews
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ProTech IPhone & Mac Repairs reviews

52
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Prem
26 October 2023 0:43

I know that this business recently changed hands (or at least the name) but I've been coming here consistently since moving to the area and never been disappointed with the speed of diagnosis, repair or replacement of parts. Plus the courtesy of all the team and the follow up as well.

I honestly wouldn't go anywhere else with my Mac babies and certainly not to an Apple store where I'd have to wait weeks for an appointment and then pay through the nose.

Cannot recommend iMend highly enough.have actually recommended it to everyone who struggles with their tech issues!

5 STARS!

Fleur
21 October 2023 4:48

I was really pleased with the service here. Had an old model iPad which I thought needed complete replacement however Luke and the team replaced the battery. I was happy with turnaround time and cost to fix. I'll be back to get help with any other tech items down the track. Thanks guys.

Sandra
05 August 2023 20:47

Took my iPad into Protech to get my shattered screen fixed. I had it back the next day. Something wasn't quite right with the technical side and so I took it back. The iPad was taken back no charge. Again the iPad was returned the next day, perfect. I can't fault the customer service it was exceptional. To top it all Luke sent me a txt today asking if the iPad was working ok. Not many places offer this level of service, would highly recommend.

Peter
14 July 2023 22:18

Friendly and professional and completed my Iphone repair quicky and met my requirements

I will use them for any future repair work

Luke
12 July 2023 13:07

Luke at Protech repairs provided an excellent service. He was very helpful, cost efficient and returned my iPads repaired and good to go when he promised.

Thanks mate

Luke Jones
Yaroomba

Michelle
25 June 2023 22:44

Great experience with iMend in Marcoola! Was able to come straight in and the battery was replaced and as good as new in just half an hour! Definitely will use again and can recommend.

Steve
21 March 2023 5:25

Highly recommend these guys to do any work on phones and PC's. Always impressed with the service, speed and price!

Jodie
20 February 2023 3:36

Excellent. Quick and efficient. Went above and beyond to fix my phone and clean it up. Thank you.

Susan
21 December 2022 2:04

Rang and asked really politely if they replaced batteries in a Google Pixel 6 and he laughed and said sarcastically "aaaah no thank you". I was so taken aback I pretty much hung up as he was trying to backpedal as he realised how rude he sounded. I'm so TIRED of IT guys not having any idea how to talk to someone without judging their choice in tech. He didn't know me, or how I came to have the phone - I rang to ask a question, was shocked at the response.

Amye
12 December 2022 22:34

These guys are the best! Protech went above and beyond to resurrect my samsung phone that had a cracked screen and water damage.
Super quick and friendly service and the price was excellent. Made. My. Day! Thanks again legends

Damien
01 August 2022 1:44

The team at Pro Tech were friendly, honest and put fixing the phone rather than $$$ as the priority. Excellent service! Will be back!

Helen
18 June 2022 2:27

Hi Pro Tech, you are lifesavers, miracle workers and saved my bacon. I left my phone in the pocket of my shorts after being at the park with my dog one muddy Sunday afternoon. When we got home, everything went in the washing machine, phone and all. After about 10 minutes my wife heard a noise and saw there was a light going around the tub. She quickly recovered my phone but we couldn't get it to boys until next morning. They didn't promise much or hold out much hope but within just a few hours, I had it firmly back in my hot little hand, well away from water. Thanks guys, I can't thank you enough, more than happy to reccommend your friendly and fair priced service. You guys rock, regards, Colin Legg.

Debra
27 May 2022 10:25

Extremely pleased with the friendly and professional service I received. My computer problem was diagnosed quickly and same-day service meant my inconvenience was very short-lived! Would definitely recommend this business. Thank you

Graham
20 May 2022 14:53

Very friendly staff (my mobile was beyond repair (putting in washing machine is not good) checked it over gave advice

Jenni
11 May 2022 4:24

Always amazing service, and professional repairs. My go to place for any laptop and phone repairs. Always repaired super fast and with quality parts. It's great to have a trusted repairer so close. Thanks again team)

Sharon
07 May 2022 2:39

Pro Tech are amazing, absolutely great service, highly recommend them for all phone and computer repairs.

John
26 January 2022 3:14

I'm a customer in a rush with an IT problem that needed solving with some priority.my anxiety was professionally managed and system install problems solved promptly.thanks guys

Jim
05 January 2022 0:56

I needed help there and then - not a problem and not a drama for these lovely people. The are to be highly commended, they have won me.
Jim

Judee
03 January 2022 7:24

Great service from these guys, got all my music transferred from one phone to another quick quick! Thank you!

Trent
25 December 2021 0:48

Having just purchased a refurbished iPhone, there were a few issues which the team sorted out and gave me an upgrade at no cost for the inconvenience of returning a few times. I found the the team friendly, very accommodating, helpful and seemed genuinely concerned that I had received an item that was not working properly. I will certainly be going back when needing tech replacements.

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