Original Mattress Factory

3rd experience dealing with Heather. She is fantastic to deal with and goes above and beyond with helping finding the right product and extremely knowledgeable with the products. Nothing was to much trouble for her and organising the best deal she could for me. She really is a true credit to your company and the Morayfield store. Will be highly recommending friends and family to go see Heather for their next bedding purchases!

Heather was extremely helpful with our choice of a new bed. She gave us valuable information on the construction of the bed but also was very knowledgeable on our requirements. Nothing was too much trouble. We look forward to our new bed and wouldn't hesitate in future purchases with this company

We were served by Heather she was very friendly and helpfull my husband had a lot of questions but she answered them with a smile.

Great service. Price good, service great and product is good at least after a short period of use. The quality and finish also looks good. Thanks Heather.

I had an exceptional experience thanks to Heather and Tam’s outstanding service. They were incredibly patient, answering all of my questions with extensive knowledge that made my visit both informative and enjoyable. Their friendliness and warm welcome truly stood out. I highly recommend their services and am looking forward to my next visit.

We found our visit to the morayfield store very helpful
Kerrie's guidance and knowledge was brilliant

My shopping experience with Heather was amazing. She was so knowledgeable, not just about her own products but the industry too.
My new bed was delivered 2 days later and is the best nights sleep I've had in years.

Thanks Morayfield store for assisting with my pickup. Ordered at North Lakes, scheduled for pickup at North Lakes but when arrived, was told truck didn’t deliver there and had to go pickup at Morayfield store instead.

We were very happy with our experience at OMF Morayfield. Kirsty was extremely knowledgeable and friendly, and helped us pick the right mattresses for us.

Kellie was so helpful, she was quick and efficient and was very informative. A pleasure to deal with, looking forward to a great night's sleep.

My friend Louise purchased an Ocean choice Gel topper from Kelly, at the Morayfield store, a while back now and she absolutely loves it. She doesn’t have a Google account so has asked me to help her with this review.
Lou is really happy with her purchase Kelly gave her an amazing deal on the topper and now Lou’s sleeps are cool and comfortable. Every single night.
Lou just wanted to say a big thank you to Kelly and the staff at Morayfield for helping her get a goodnights sleep at an affordable price. So thank you ️

Kellie was so helpful with the purchase of our daughters new mattress. Very kind, attentive and knowledgeable. Would highly recommend and return again! Thanks

Went today and was greeted by Kelly and Amy who where lovely, customer service was amazing and very helpful with purchases our daughter first big girl mattress
Thank you:)

Kellie gave us a friendly, knowledable & comprehensive idea of which mattress suited our needs. The price on sale was excellent & the quality looked great, can’t wait to sleep in my new bed tomorrow

The showroom is bright and airy and Dale was not pushy and quite helpful, but, once the money was in the till, the customer experience fell through the floor.
Delivery was scheduled and my partner took a day off - we were updated on the day and not the day before as promised that the matress would arrive between 1 and 4pm. At 3: 30pm my partner called and was curtly told it was not 4pm as yet - and given the driver's mobile. Karl, the contract driver asked if it was ok to deliver at 6pm! - which meant that we could have gone to work as normal and not lost a day's pay waiting for these people as my partner would have been well home by 6pm.
So OMF - you need to get your act together as customer service doesn't end when you've made the sale.
And to propsective purchasers - be wary, or take the matress yourself.

Kelly at Morayfield was, no scratch that, IS an absolute superstar and mattress angel! Thank you so much for helping us get to our best nights sleep! 10/10

Great friendly customer service and very knowledgeable, ran through all our options with patience. Thanks so much to Dale and Heather for guiding us in making that ever tricky mattress decision. Good quality mattress and bedframe, very happy:) Would highly recommend OMF Morayfield. So much thanks Pete & Dani Roma

Went with my partener on Sunday to OMF Morayfield as he was looking for a new bed and mattress, have to say the young lady working was amazing her name is Catlin and she could not have been more helpful. Outstanding service and nothing was too much for her would happily recommend to anyone to go and see Catlin you won't be disappointed.

Kelly was bloody awesome

Very helpful

Laughed at my jokes

Absolute pleasure to deal with

Great shopping experience. Dale was friendly and welcoming. We were in and out within 10 minutes. And got exactly what we wanted! Highly recommend:)