Mathers

"The ambience of the store, the layout of the store, the friendly staff, the product choice. ”

Tried to call several times at 10: 35am Thursday morning 15th July to order some shoes but no one answers the phone

Tip. Only speak to Steve, he has customer satisfaction skills, otherwise you will encounter problems.

Two weeks ago I intended to buy one specific pair of boots at 5.25pm but the shop assistant wanted to go home. I guess she must have had a busy Monday.

Rather high prices but very friendly efficient service provided! The latest shoe styles & always have sales! Wheelchair access is available plus parking outside the Brookside Shopping Centre!

To the shop assistant Genevieve, I would like to say thanks for helping get my shoes on Saturday, you know your job well, and made things happen with a bit of fun.
Sorry I never got your hot choc.
Donald

Thank you Balqis Binte for your excellent service. I walked into the shop just to have a look and ended up buying 2 pairs because of your tireless efforts to find the best pairs for me.

Looking for boots tonight and I couldn't have asked for better service as I tried on so many shoes I lost count! Even thou I didn't end up finding a pair that had the fit I needed the sales lady was so polite and helpful. Well done for great customer service ️️

Thanks so much to Hamish for his excellent customer service. A friend and I brought in sandals that we had purchased there some time ago that were defective. They were quite expensive so we wanted the manufacturers to know. Hamish checked our details and was able to replace the sandals. My size wasn't in stock so he said he would organise delivery to my home. The other staff in the store were fabulous as well. While we were waiting for the computer system to provide sufficient details, we had our feet checked for size and balance. Well done to everyone at Mathers Carindale.