Mac-Lace Leather
Address | 5 Natasha St, Capalaba QLD, Australia | ||||||||||||
Phone | +61 7 3245 2215 | ||||||||||||
Hours |
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Website | maclaceleather.com.au | ||||||||||||
Categories | Leather Goods Wholesaler, Belt Shop, Craft Store, Leather Wholesaler, Saddlery | ||||||||||||
Rating | 4.3 25 reviews | ||||||||||||
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Mac-Lace Leather reviews
25AMAZING EXPERIENCE! As soon as I walked through the door I was provided with excellence customer service. The new owners were extremely helpful and welcoming. I definitely recommend Mac-Lace Leather for all your leather needs and look forward to attending one of their workshops. Thank you, your assistance today was much appreciated.
NEW OWNERS! I should say "new owners thankfully". They're friendly, helpful and the prices are WAY cheaper than they used to be. I love having access to the back room so I can see and feel the leathers to choose exactly what I want.which of course I did! My husband Ian and I will definitely be back more often now that we get a smile and not a scowl every time we visit. Rob the owner thinks he's funny (don't tell him he is, it might go to his head
What a true pleasure the owners and staff are here! I was assisted from the moment I walked through the door, and received professionalism with a sense of humour.
I would highly recommend Mac-Lace and will be returning! Thank you!
Best leather supplier! Great quality and extremely fast postage. Very friendly and helpful staff when I had to call.
"THANK GOD NEW OWNERS" after many years of refusing to go to MAC LACE due to the rudeness of the previous owners i can now say it was an utter pleasure to go to mac lace again. I don't usually comment however i am sure there are plenty of people who share my thoughts and may not know its changed!
The new owners were very helpful and went out of their way to assist me with my purchase. Excellent range of products and friendly customer service. Very good experience all round.
Went the first time today, my husband who has a neurological disorder has started leatherwork for his therapy.
Highly recommend Rob and his team.
We were made to feel very welcome today, and will definitely be coming back.
Lyndal and Amanda were great.
Wheelchair friendly.
Great range of leather and crafting tools! I am just getting started and the staff were very helpful in fielding my dumb questions. Leather seemed very reasonably priced compared to what I've been seeing at other retailers online, so it turned out to be great value too. I was looking in particular for some veg-tanned offcuts to mess up and there were loads of options in loads of thicknesses. I also had no problem with any perceived rudeness that the one-star reviews mention. Maybe if you're planning to drive 160km just wear a bloody mask and don't be a POS to the people you're buying from?
Did a 4 hour 150Km round trip just to be told to pull my mask up over my nose! Service person was cold & humourless, not at all engaging, Just going through the motions, I pretty much got what I came for but the experience left a lot to be desired. Shame there are no leather craft stores West of Brisbane.
Male staff great friendly helpful.
Female staff are horrible, 2 times now I have visited. I have a mask exception and I'm sick of people like her treating me poorly and getting all high and mighty. Lady wake up grow up and stop playing the victim you have no right to see my medicalhistory. It's a 160km round trip I make to shop there, Will not be returning.
Fantastic. What amazing array of stock. But moreover Lyndal spent so much time with me explaining the pros and cons of every tool. Thank you very much for your generous time. Bill
I was sent by Bill Webb but sure every one would receive the same passionate consideration.
A great place for your leather craft needs. Friendly and knowledgeable staff, and great stock to choose from.
I have been going to Mac-Lace for almost a year now. The staff are beyond helpful, knowledgeable and always make time to listen and to best explain/demonstrate how tools or fittings work. I would genuinely be at a loss without them in my leather craft journey, I highly recommend this business. I really appreciate the lovely ladies that work there.
Look forward to coming back again soon for more supplies!
TRY GOING TO THE WEBSITE. GO ON. THATS RIGHT THESE PEOPLE DON"T HAVE ONE AND THEY DON"T KNOW AND ARE NOT INTERESTED IN GETTING ONE. AND I THOUGHT THE OVERPRICED ITEMS AND POOR SERVICE JUST EXTENDED TO THE "SHOP". DO EVERYBODY A FAVOR AN BUY YOUR LEATHER SUPPLIES ELSEWHERE!
Love this place, great range of leathers but even better range of hardware. Staff are always willing to spend time to make sure you have what you need. Perfect for a beginner like me.
Wonderful staff, great range of quality products I will be happy to go back as well happy to recommend Mac-lace Leather to anyone.
A good range of tools. Nice service and they know their leather. Very expensive and most of the leather is out the back so no browsing
Amazing people with a huge range.and took the time to help me get everything i needed would recommend to everyone
I was so lucky to discover this shop as I needed to buy some dye for my leather race suit and everyone else is so expensive but these guys are just wow highly recommend to visit them they have everything for leather
Great service. The girls go above and beyond to help. Definately recommend for all your leathercraft needs.