Lighting Illusions

Staff are friendly, but there are very long wait times for all stock, if the item is available at all. Essentially it's just a showroom, nothing you can't get online faster and cheaper.

Yesterday and today the staff were very professional, friendly and went out of their way to accommodate me in spite of a minor manufacturer issue that was not their fault. I could not fault this store. Thank you.

Sunil has excellent customer service skills and we had a great experience shopping at Macgregor shop. Francis and Shaiby

Thank you Margie for your wonderful service, prompt respectful and informative, it was a pleasure to do business with you

I have been a customer of Lighting Illusions, MacGregor for some time now. I have always received fabulous customer service knowing they have a wide range of products to choose from for every lighting situation I require. I worked with Hannah for my recent purchase of lights. The LI MacGregor Team are very customer service oriented which is why I go out of my way to return. Thank you Hannah and the LI MacGregor Team!

I had a fantastic experience with the team at Lighting Illusions Macgregor. I needed a statement light for a high entry into a new home and Priyata, Monica and the team were incredibly helpful with options, advice.measurements and so on. The price was also very good value and for such a lovely light. Very excited to see it hanging in our new home. Would highly recommend!

Fantastic service from Cameron (?), He knew his products, lights, tubes and fans. Great customer service.

Very helpful and knowledgeable staff. Highly recommend Cameron. Great products delivered straight to my door.

We visited the store to buy fans and lights for our new house. Store has very wide range of lights and fans. The disappointment part was “0” customers service. There were 4 or 5 staff on the desk, hardly doing anything. No one bothered to even ask if we need any help.

Gavin as incredibly helpful in helping me find the best fan fit for my house and also managed to get me the best price possible. Would recommend the Macgregor store to anyone

Excellent variety & customer care is always good here. Karthick did an awesome job at helping me with selection. Very knowledgeable, friendly & good manners.
You can be at ease trusting their recommendations.
Thankyou for your service. God bless!

Cameron And Margi from Lighting Iiusions Macgregor give us really very good customer service they had good product knowledge. We will definitely recommend them to all our friends.
Thanks
Vijaya & Ram

Have bought many lights from this place, most of the lights are exclusive and the latest designs. The service is great not to mention the warranty issues resolved quickly. Very helpful team

Margi and team was helpful, giving quick solution, thorough market knowledge, energetic and smiling.

Awsome assistance and product knowledge. Thank you for helping us find the right fans for our home.

So impressed with sales assistant Ryan at the Macgregor store today and earlier this week. I had bought fans from a competitor and called in Lighting Illusions to ask a question. Ryan has an extensive and comprehensive knowledge of fans, he was able to answer my questions and went out of his way, he not have been more helpful. Because of this knowledge and customer service I ended up taking the other fans back and buying from Lighting Illusions. He is an asset to the company and I couldn’t recommend his service more highly. I will be referring friends and family to see Ryan if they need fans or lightning.

Very Professional and knowledgeable know what you what awesome experience overall got what we wanted and looked after very well very happy thank you so much.

I have received excellent service from the Manager & Staff recently. Whether purchasing electrical fans or lighting, the staff are very helpful & offer sound advise & assistance. I will not be shopping anywhere else for my electrical supplies. I highly recommend the McGregor Store & Staff.

Amazing staff and top quality customer service for first time visitors. Not to mention great prices too. End up ordering 7 ceiling fans with lot of savings for my pocket.

Special thanks to the staff member Margi who helped us throughout the selection process and finalize our order.

Surely recommend to friends and anyone who is looking for any lighting or anything else.

Absolutely great customer service with us as in customer being in Melbourne and Lighting Illusions are based in Brisbane the whole process of product selection based on our new house plan, options and ranges offered, quoting to pricing and finally placing the order was done seamlessly and highest level of customer service. Waqar at McGregor store you are a superstar - Thanks Sameer.