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Kerr Solutions IT

Address 205 Musgrave St, Berserker QLD, Australia
Phone +61 7 4922 2400
Hours
Monday08:30-17:00
Tuesday08:30-17:00
Wednesday08:30-17:00
Thursday08:30-17:00
Friday08:30-17:00
Saturday08:30-12:00
Website www.kerrsolutions.com.au
Categories Computer Store, Computer Consultant, Computer Repair Service, Computer Service, Computer Software Store
Rating 4.8 56 reviews
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Kerr Solutions IT reviews

56
Sort by: date highest rated lowest rated most helpful
don
24 January 2024 1:51

Wonderful ppl they truly helped me out a lot
My pc was to old and they offered me a good one which i am definitely getting in the near future

dominic
06 January 2024 8:46

Big shout out to Dylan and the team who helped me out with my pc. Everyone was super helpful and willing to help out. Would definitely recommend this service.

Megan
19 December 2023 18:04

I can't recommend Kerr Solutions IT highly enough. Price and customer service is fantastic. Special shout out to Jay and Kim for all your assistance when dropping off and picking up our laptops and Bruce thank you for all your knowledge and helping me to work out the best options to suit our needs. Finally thank you Kevin and Conor for all your behind the scenes work setting up our laptops. We will definitely be back

PeppieStyle
12 December 2023 16:07

From drop off to the very quick collection the service was excellent. Thank you Con and Dylan for the very quick repair and Jay for the friendly face and chat.

Geoff Robins
04 December 2023 13:22

I have used Kerr Solutions for my Computer problems for several years and have always received
excellent service. My latest problem with the sound on my computer was expertly resolved by Technician Ashley, who explained how he had solved the problem and some advice to potentially
avoid repetition in the future. Jay, on reception, I thought was the right person for the job
Courteous, friendly, yet business like

Deslea
04 October 2023 20:22

I was highly impressed with Kerr Solutions. Their friendly and professional service, combined with the speediness of the job, exceeded my expectations. Nothing seemed to be too hard for them. Highly recommended!

Gary
14 September 2023 10:52

I have been dealing with Kerr Soultions for a number of years now and Bruce and his team have always help me with my issues no matter how small or big they are, I highly recommending Kerr Soultion for all your computer needs.

Milkman
18 August 2023 18:00

Recently dropped off a 7k pc to this place to fix crashing issues and they are fixed. Incredibly friendly staff very helpful available to help. Special thanks to Kevin for his help fixing the pc very friendly and very helpful obviously very passionate about pc’s, explained all the service he provided to my pc definitely felt like my moneys worth. 10/10 5/5 100% worth it.

Tony
01 August 2023 0:13

I was in trouble. I had left my home in Hervey Bay for 4 months' work in remote Australia, equipped with a laptop and a new charger. The charger failed, it was Friday afternoon.

Driving through Rockhampton, I saw Kerr Solutions' shop front and parked the car, wondering if these people could and would help. They spent 20 minutes with me and diagnosed the problem- a faulty power lead. After supplying me with a replacement, they further surprised me by refusing payment.

This is a level of service not often seen these days and it took a lot of pressure off me. Thank you, Kerr Solutions!

Hayden
13 July 2023 0:22

Very great people and extremely helpful, was in a car crash and they helped me get cctv footage and were very helpful during the stressful situation thanks again guys:)

Sarah
29 June 2023 3:25

It was my first visit to Kerr Solutions IT and I was delighted with their prompt helpful and friendly service. Narelle was very knowledge and she explained everything with clarity and humour and was able to guide me through the steps to set up my new I phone. Thank you. I shall recommend your business to my clients and friends.

Paul
03 June 2023 23:28

I found Kerr Solutions to be extremely helpful and professional. I cannot fault their service and they resolved my long-term internet issues where other providers have not been able to. I highly recommend Kerr Solutions for any internet issues you may have. I am now able to work from home with high-speed and reliable internet access.

Alan
05 May 2023 20:35

I cannot thank Bruce & all the staff enough as I needed ugent repair done on business computer. The service & trun around was exceptional. Would highly recommend Kerr Solutions IT.

Alison
17 April 2023 1:38

We popped in to get our desktop fixed after an update made it glitch and pop a few upgrades in. We had such a great communication and overall experience with the crew that we will only trust our computing needs to Kerr IT.

Matt
08 April 2023 0:06

Recently had a problem with my laptop charger being chewed on & the staff were incredibly friendly & helpful. Resolved my issues entirely. Would highly recommend.

Stephen
22 March 2023 0:27

Was great service I spoke with Bruce and he was very helpful and to the point would recommend them to friends and family

Freedom
08 March 2023 7:37

Thank you for your fantastic service. Was a pleasure to visit your business and to be greeted by your happy and enthusiastic staff. You went out of your way to provide me with the best possible solution. Thanks again.

Jonathan
06 March 2023 12:04

Even though they were busy, they made time to help even though they had a back log. Friendly, professional staff.

Dianne
22 February 2023 19:18

Top quality customer service and professional advice. I can highly recommend Kerr solutions IT. A big thank you to you

Karren
02 February 2023 15:13

Thank you Kerr Solutions IT!
You have come to the rescue again.
So thankful for your expertise and professionalism. One Stop IT Shop.

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